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Amstelveen, NH, NL


About iptiQ EMEA L&H


Become a part of a growing and dynamic entrepreneurial team within the established Swiss Re Group. iptiQ is a start-up unit, established to provide innovative protection solutions directly to consumers. Our team delivers the coordination, infrastructure and competences that are key to driving forward this new business; working closely with our partners and clients. Our mission is to reduce the protection gap by simplifying life insurance and making it more accessible to people. Our motto is "now life is easier for everyone". For us this means making life insurance easier to sell, to buy and to trust. We also underwrite health insurance in the Netherlands.

About the role


An exciting opportunity has arisen to lead the investigation and resolution of suspected fraudulent claims and oversee the implementation and management of appropriate controls to mitigate the risk of fraud occurring.

  • You will conduct desktop investigations and telephone/face to face interviews with customers, medical providers and/or third parties as necessary, to obtain evidence to progress investigations to reach a resolution;
  • You will advise management, staff and external partners on the handling of fraud related information;
  • You will provide regular reports to management on the results of investigations, fraud trends, risks and control effectiveness;
  • You will design and deliver training;
  • You will liaise with other insurers, customers, medical services providers, the Police and other financial crime organisations.

About the team


You will be a member of the iptiQ EMEA Compliance Team, which is part of the wider Group Compliance Function. We work closely with the business and outsource providers to ensure compliance with regulations, standards and applicable laws whilst supporting the growth of the business. We are located in branch offices across the EU.

About you


  • You are an experienced anti-fraud coordinator with a minimum of 3 years in a similar role and/or you are in possession of a diploma 'Register Coördinator Fraudebeheersing'
  • You have excellent knowledge of Dutch healthcare insurance, an understanding of the wider Dutch insurance market and preferably financial services in the EU.
  • You have the following skills: problem solving, analysis, empathy, assertiveness, organisation, time management and report writing
  • You act with integrity at all times and are able to make informed judgments and decisions
  • You are fluent in Dutch and English (written and oral); other languages (ideally German, Polish, French or Spanish) would be considered as an advantage
  • MS Office skills required
  • You hold an European work permit and are authorized to work in the Netherlands
  • Full-time or Part-time (80%) opened position


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



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