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Armonk, NY, US US Denver, CO, US Philadelphia, PA, US Boston, MA, US New York, NY, US Alpharetta, GA, US Schaumburg, IL, US Windsor, CT, US Kansas City, MO, US Fort Wayne, IN, US Chicago, IL, US Dallas, TX, US

Lead Smart Claims


About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime.

At Swiss Re we combine experience with creative thinking and cutting-edge expertise to create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 13,000 employees across the world.

We offer a flexible working environment where curious and adaptable people thrive. Are you interested in joining us?


About the Role:

As the Lead Smart Claims you are responsible to define and execute on the strategy for an automated and digital claims proposition. You lead a team of talents, support their personal and professional growth and act as a role model in terms of values, behaviors and business acumen. You must have a strong understanding of Insurance and the Automotive and Mobility sectors and have the ability to develop innovative business propositions and to persuade senior management to buy into them.


Responsibilities and Key Tasks:

  • To lead the Smart Claims team to success, with full accountability to meet and exceed assigned financial targets
  • To define and execute on a strategy that maximizes Swiss Re franchise in the Automotive space
  • Be active part of the Automotive and Mobility Solutions Team, provide insights, challenge and support your peers to give their best
  • To lead, coach and support team members. Define business and development goals and help them achieving them. Be a role model in term of trust and integrity
  • To build, develop and maintain a deep network within and outside Swiss Re. You are a respected professional people can count on.


About the team

Swiss Re P&C Solutions uses Swiss Re's risk expertise, strong capital base and new technology to help clients grow and improve profitability by developing innovative solutions and sharing the risk. The Automotive & Mobility Solutions team develops innovative solutions for Motor Insurance for Insurer, Car Manufacturers and Mobility Providers. In this role you will be leading a dedicated sales and delivery team working closely with clients to find solutions to their mobility related insurance needs. We are a global team that thrives via our innovative spirit and dedication that would provide you with an excellent opportunity to grow.

This role is open to candidates in any US location!  A strong candidate has been identified for this role.



About You:

  • 8+ years' experience in the fields of claims, motor insurance and/or relevant insurance related experience with tech enabled propositions
  • Team-builder & networker: You have an engaging personality who enjoys working in a multi-cultural team environment and build long term empathetic relationships
  • Client focused & Solutions oriented: You must have extensive experience in product development,  claims and a passion for clients combined with a can-do attitude
  • Self-motivated & open-minded: you thrive in an environment where you have room to identify the next step on your own, asking for help proactively where required
  • Adaptive & organized: You are ready to adapt to the timescales, location and environment you face, have a quick attitude and structured thinking
  • Tenacious & reliable: you take a problem through to a high-quality solution without relenting, also under pressure
  • Tech oriented & proficient: You have a passion for tech, a track record in successfully launching claims solutions for carriers or OEMs/mobility providers
  • Proven managerial skills and track record of delivering on complex projects
  • Fluent English, knowledge of additional languages is a plus


Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.

During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.


Reference Code: 96741 



Nearest Major Market: White Plains
Nearest Secondary Market: New York City

Job Segment: Underwriter, Claims, Product Development, HR, Insurance, Research, Human Resources