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Armonk, NY, US Boston, MA, US

New Business Platform Product Owner


About iptiQ

Become a part of a growing and dynamic entrepreneurial team within the established Swiss Re Group. IptiQ is a start-up unit, established to provide life insurance protection solutions directly to consumers. We deliver the coordination, infrastructure and competences that are key to driving forward this new business. Our mission is to reduce the protection gap by simplifying life insurance and making it more accessible to people. Our motto is "now life is easier for everyone". For us this means making life insurance easier to sell, to buy and to trust. Every day we are committed to this purpose working with our partners and clients.


About the Role:


Are you looking to take your next step in a start-up environment offering room for you to grow? As the New Business Platform Product Owner/Manager, you have a very exciting opportunity to join Insurance Operations on the New Business Services Team where you will manage a team of individuals focused on the new business digital platform!


As part of this role, you will:


  • Have full accountability of the dynamic new business platform ensuring its attractiveness, functionality, and stability for all product lines.
  • Lead a team that supports the multi-modular, new business platform from analysis, documenting requirements, configuring the system, to establishing and maintaining rules and testing.
  • Handle third party service providers that interact with the digital new business platform.
  • Assess current landscape, account for organization gaps, and strategize for the future growth and scale of the platform and team.
  • Define the digital platform roadmap, maintain backlog, prioritize the platform features, requests, acceptance criteria, and user stories.
  • Act as the operational point of contact for the core platform delivery team.
  • Own accountability for the business delivery in partnership with IT lead/PM lead to ensure timely, accurate, and substantial implementations.
  • Engage with internal and external clients/customers to understand business need.
  • Facilitate and participate in standard Agile meeting subject areas to ensure the team is equipped to succeed.
  • Evaluate, recommend and implement solutions to improve efficiency and increase quality by becoming the go to person of the platform.
  • Use data to drive decisions, build a business case, and gain insights.
  • Provide continual feedback and knowledge transfer to direct reports, implementation teams, and internal customers.
  • Advocate, lobby, and campaign for the new business platform.
  • Cascade business critical metrics and objectives to the delivery team.
  • Coach, mentor, and guide a team while fostering a collaborative, autonomous, and empowering work environment.
  • Adhere to Vendor Management program requirements, ensuring service provider follows contract, where applicable.
  • Ensure compliance with all regulatory requirements applicable to new application submission through underwriting decision.
  • Contribute to the annual budget process and modify throughout the year.


About You:


  • You have at least 10 years' experience in life and health operations, including insurance administration, with proficiency in all key value chain components.
  • You have at least 10 years' experience working with life and health operation platforms.
  • You have at least 5 years' experience of solving complex industry specific problems, with a consistent track record.
  • You have at least 5 years' experience in vendor and relationship management.
  • You have effectively influenced decisions, defended your position, and exhibited successful negotiation.
  • You have a proven track record leading a team.
  • You have strong analytical skills and a great financial acuity.
  • You have strong relationship building, organization and management skills with experience working in fast-paced environments.
  • You are resourceful in overcoming barriers to achieve objectives.
  • You combine critical thinking with pragmatic implementation.


Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.

During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.


Reference Code: 95050 

Nearest Major Market: White Plains
Nearest Secondary Market: New York City

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