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Bangalore, KA, IN


Associate Business Services I 

About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime.

At Swiss Re we combine experience with creative thinking and cutting-edge expertise to create new opportunities and solutions for our clients. This is possible thanks to the collaboration of our 15,000 employees across the world.

We offer a flexible working environment where curious and adaptable people thrive. Are you interested in joining us?


About the Role: Position summary & Main tasks/activities (short and precise definition of the role and most important activities listed)
Responsible for efficient and high quality administrative handling of the reinsurance business of L&H clients. Provide support to client markets. Contribute to the improvement of the systems and processes in order to achieve higher efficiency and quality.

Business administration / support to Client Markets:
• Flexibility to work in Asia Time Zone
• Ensure high quality administration of client business; data entry, processing
• Establish and ensure best practice services based on the standardized process
• Supports with preparation of standard reports in timely manner and with high quality
• Coordinate with local BS team to provide support to client markets related functions (eg. follow-up with Products, GSO, TABM, Claims, Finance, etc. on outstanding issues)
• Support and ensures adherence / enforcement of local market regulatory requirements, internal guidelines, controls, standards and processes for audit compliance (external and internal) and operational excellence.
• Provides local admin support regarding tools, processes and record management
• Performs / actions data quality reviews
• Act as a business expert on SR administrative tools, maintain the best practice on record management and processes
• Ensure end-to-end and adequate tool know how
• Provide first contact to TA and monitor escalated activities
• Timely response to queries and assistance in resolving these queries as required

About the Team (Description of the team and context in which the role sits in)

The Reinsurance Business Services Asia Team is responsible for supporting Client Managers, Products and governance of the supporting processes for Asia and Australia supporting 7 legal entities. Our vision is to be the trusted partner to the Origination Community using our expertise to ensure efficient and effective management of origination processes, data, documentation and supporting Client Managers during the execution of the sales process.

About you:  (education, linguistic ability, professional experience, leadership qualities, soft skills)
Professional background:
• Sound reinsurance/insurance knowledge and business processes
• Analytical and problem solving skills
• Sound knowledge and overview of business applications
• Experience in working and communicating in a multicultural organisation
• Good command of English
Personality profile:
• Good business communication and cross cultural skills, both verbal and written
• Strong customer focus and service orientation
• Strong attention to details
• Understand and adhere to process
• Eager to learn and proactive participation
• Demonstrate agility with changes in task and priorities in a dynamic environment
• Excellent team player with high degree of self-responsibility
• Ability and willingness to transfer knowledge and experience to colleagues
• Reliable and self-reliant task manager

Reference Code: 88691 


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