Beijing, 11, CN


Property & Casualty Claims Expert 

About Swiss Re

The Swiss Re Group is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. It anticipates and manages risk – from natural catastrophes to climate change, from ageing populations to cybercrime. The aim of the Swiss Re Group is to enable society to thrive and progress, creating new opportunities and solutions for its clients. Headquartered in Zurich, Switzerland, where it was founded in 1863, the Swiss Re Group operates through a network of around 80 offices globally. It is organised into three Business Units, each with a distinct strategy and set of objectives contributing to the Group’s overall mission.


About the Role

  • Deliver a high quality claims service, including identifying key claims issues with a high impact on Swiss Re, conducting factual analysis, timely reporting and case reserve adequacy; and engaging with clients to achieve good outcomes for both parties.
  • Expand our market network, build client relationships, and ensure delivery of our client value proposition to meet their needs.
  • Represent P&C BM in the internal cross functional teams, to lead and drive initiatives, support business origination, and deliver according to the business plan.
  • Use business insights on trends, issues and opportunities derived from BM day job, for effective in-force management and product/solutions development.
  • Raise our external claims profile and strengthen our thought leadership market impact through publications, client events and online presence.
  • Support Head Claims P&C China in setting and executing claims strategy, ensuring day-to-day claims operation quality, and delivery of cohesive Business Management value proposition.
  • Support talent development of the team by knowledge sharing and mentoring in core areas of expertise.
  • Lead and manage projects as required to contribute to Asia-wide Business Management initiatives.


About the team

Property & Casualty Business Management (P&C BM) manages Swiss Re's global in-force portfolio of property and casualty reinsurance business and covers claims, accounting, liability management, run-off, operations and reserving. The team handles in-force portfolio and supports our clients' growth via knowledge, insights and solutions.

In this Claims Expert role, you will be based in Beijing and report to Head Claims P&C China. Your job will involve quality end to end claims management, customer services, strengthening Swiss Re external profile in claims expertise and thought leadership, and working with cross-functional teams to help Swiss Re achieve its growth plan in China.

You will also work closely with colleagues in other BM functions, including accounting, reserving, liability management and operations, to deliver the overall Business Management priorities.


About You

  • Solid experience in P&C insurance/reinsurance claims of at least 10 years with a preference for casualty claims and ideally a legal background. Reinsurance experience is a plus.
  • Excellent knowledge of the China insurance market and insurance claims operation.
  • Track record of at least 5 years of experience in people management.
  • Able to build relationship and put forward compelling business propositions.
  • Collaborative; you will be working with teams in China, as well as across region in Asia or even globally.
  • Think strategically and able to adapt to the changing environment.
  • Good communication and presentation skills. Good command of verbal and written Mandarin and English.
  • Willing to travel.

Location: Beijing

Band: D

Reference Code: 83446 


Find similar jobs: