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Boston, MA, US

Site Reliability Engineer

About iptiQ


iptiQ is a risk tech start-up within Swiss Re Group. Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime.

iptiQ provides digital, bespoke and transparent L&H and P&C protection products in a B2B2C manner. Founded in 2014, we're transforming the way consumers buy insurance with a unique digital insurance engine which incorporates the latest technology with world-class underwriting capabilities. We build strong partnerships to sell insurance via trusted brands.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. iptiQ embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work.



About the Role 


iptiQ has openings for energetic expert Site Reliability Engineers to join us in our Boston, MA office.  We are looking for motivated individuals who have a passion to improve the performance and availability of our platform. Your skills are critical as we scale our business. Your understanding of distributed systems and how to tune and harden them are important to us and will make a big difference to our customers. Ultimately, your knowledge, best practices, and code will be part of systems within iptiQ's platform which is why we are searching for only the best and brightest site reliability engineers to join our ranks.  If you think you fit the bill, then apply now!  


Key Responsibilities  


  • You are self-starter, enjoy challenging problems, and continuously improving yourself and others around you by constantly challenging the status-quo. 

  • You will be part of a Scrum team performing mixture of performance analysis, site reliability, and full-stack development to improve our SaaS solutions. 

  • You will be leading investigations of site reliability and performance issues. 

  • You will implement automated, repeatable processes to improve site reliability and performance. 

  • You will provide recommendations to developers in order to improve site performance and reliability and review the changes to ensure that they meet the expected criteria. 

  • You will engage with developers, operations, and support to ensure that the quality and reliability of the code / infrastructure in production is high. 

  • You will recommend and lead changes to infrastructure that improve reliability and performance of our SaaS solutions. 


About You


  • BS in Computer Science / Information Technology / related field or equivalent experience. 

  • 5+ years of hands-on experience in the specialty. 

  • Experience with Azure cloud and multiple Azure services is required, including but not limited to AKS, Virtual Machines, Resource Manager, Azure DevOps, Container Registry. 

  • Expertise in Docker, Kubernetes, and Helm 

  • Experience building frameworks for infrastructure and application provisioning. 

  • Expertise in Linux and Java troubleshooting skills  

  • Experience with Java, Python, GO and related technologies, frameworks  

  • Experience with Azure Monitoring or at least Prometheus, Grafana, New Relic 

  • Working with distributed systems and with 24x7 Production Services/environments. 

  • An operational background or experience will add value to the role as you bridge between the Dev team and the Ops team 

  • Expertise in application availability, scalability, reliability, and performance in a microservice architecture. 

  • Strong verbal and written communication skills with the ability to work effectively across various stakeholder in the organization 

  • Strong analytical and problem-solving skills 

  • Ability to work under pressure and handle multiple priorities 


Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.

During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.


Reference Code: 109017 

Nearest Major Market: Boston

Job Segment: Underwriter, HR, Insurance, Human Resources