Location: 

Bratislava, BL, SK

 

Customer Service specialist (student job) 


About Swiss Re

The Swiss Re Group is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. It anticipates and manages risk – from natural catastrophes to climate change, from ageing populations to cybercrime. The aim of the Swiss Re Group is to enable society to thrive and progress, creating new opportunities and solutions for its clients. Headquartered in Zurich, Switzerland, where it was founded in 1863, the Swiss Re Group operates through a network of around 80 offices globally. It is organised into three Business Units, each with a distinct strategy and set of objectives contributing to the Group’s overall mission.

 

About the Role

Are you interested in providing support and understanding how customer interactions work? We are one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient.

 

Does it ring a bell when you hear words like chatbot, AI, self-service and user experience? Then join our ContactOne team while studying!

 

About the Team

ContactOne is the Service Desk of Swiss Re providing support to internal and external customers for all operational services (e.g. IT, HR, Logistics, Legal, Communications, Sourcing and Corporate Real Estate services). We are based in Bratislava in the appealing Twin City building complex.

 

About You

  • you are empathetic, flexible and team oriented personality
  • you are tech-savvy
  • you are proficient in English
  • you give and ask for feedback

 

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

Minimum base salary for this job from 5 EUR/hour. Our offer to you may be higher based on your skills and experience and will include additional rewards and benefits. We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional competencies, qualifications and experience in our compensation package and/or when offering you other positions. Our compensation philosophy is to pay fairly, also considering market situation and the value employees may bring to Swiss Re. Swiss Re offers modern work models and attractive work places that allow all employees to adapt to changing work preferences and life phases.

 

We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.


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Reference Code: 86743