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Bratislava, SK

Senior Application Operations Engineer

About Swiss Re


Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work.



About the Role


  • You work in an agile squad with software developers, test engineers, business analysts and other specialists

  • You participate in development of systems and applications, ensuring operational readiness during development

  • You design, test, improve, automate and document operational processes, troubleshooting and disaster recovery processes, and contribute to system documentation

  • You deliver high-quality logging, monitoring and insights on service level, stability, infra utilization and other metrics, and support application developers in using these tools and services

  • You perform technical application operations, software installations, version upgrades and patching; design and configure monitoring and alerts

  • You provide L2 support responding to operational incidents by impact analysis, root cause analysis, designing and implementing workarounds and fixes

  • You contribute to communication related to maintenance and operations


About the Team


We are an agile organization designing and maintaining software solutions for the Chief Security Officer (CSO) organization of Swiss Re. These serve the needs of information security as well as identity and access management (IAM), for example: processing joiners and leavers, managing access rights, authentication and authorization. Our mission is to provide reliable services and first-class experiences to clients across the Swiss Re group as well as our partners and B2B customer organizations.

You will join Chapter Operations, a team of c.6 engineers, responsible for operations and L2/L3 support for our applications and systems. The chapter is based in Bratislava (SK) and works closely with colleagues also in Zurich (CH), Riga (LV) and Munich (DE).



About You


  • You have a higher education degree (at least B.Sc.) preferably in Computer Science, Software Engineering or other applicable specialization

  • You have 3+ years of relevant work experience

  • You have demonstrated experience of IT operations, system administration or other applicable experience

  • You have experience with agile software development methodologies (e.g. Scrum, Kanban), CI/CD processes, automation for release and deployment processes, and DevOps

  • You are a self-motivated person with methodical, organized approach

  • You are proficient at prioritizing tasks and driving objectives to completion, and report any impediments

  • You are flexible and open for new tasks and continuous learning

  • You demonstrate good communication skills in spoken and written English.

  • You are committed to work in a decentralized team and with people representing different cultures.

Ideally you also bring with you some of the following skills, knowledge and experience:

  • Understanding of technology solutions for information security and IAM

  • Proficiency in one or more programming and scripting languages (e.g. Java, JavaScript, Bash, PowerShell, ..)

  • Proficiency in SQL, web applications, Linux system administration

  • Experience with cloud technologies (public, private, hybrid)

  • Experience with container technologies (Docker, Kubernetes)

  • Hands-on experience managing infrastructure in cloud environments and using automation, configuration management and provisioning tools (e.g. Terraform, Puppet)


We Offer

  • The role gives you an opportunity to learn and improve your skills in many areas.

  • Your chapter supports your professional development. Swiss Re provides career opportunities within and beyond the product area.


The minimum gross monthly base salary for this role is 2000 EUR full time.
Our final offer to you will be set up fairly, considering the skills and experience that you bring to the Swiss Re Group.
You can look forward to extra rewards and benefits including an attractive performance-based bonus.


We are an equal opportunity employer, and we value diversity at our company. Our aim is to live visible and invisible diversity – diversity of age, race, ethnicity, nationality, gender, gender identity, sexual orientation, religious beliefs, physical abilities, personalities and experiences – at all levels and in all functions and regions. We also collaborate in a flexible working environment, providing you with a compelling degree of autonomy to decide how, when and where to carry out your tasks.

We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.


Reference Code: 106644 


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