Share this Job

Bratislava, SK

Access Product Operations - Role Engineer (IAM)

About Swiss Re


Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work.



About the Role

•    You will handle the complete access product lifecycle. You will create, modify and retire roles / rules and ensure all changes are handled according to defined processes.
•    You will support our access community by dealing with customer inquiries. You will resolve incidents as well as problems and provide consultations related to access product management service.
•    You will integrate applications into standard tools and processes of Identity and Access Management.
•    You will take additional responsibilities such as enhancements of existing processes, customer experience improvements and efficiency initiatives, support of compliance or audit activities, maintenance of documentation etc.
•    You will frequently interact with clients as well as with your co-workers by e-mail, phone or in person therefore we expect clear, professional and timely communication from you.
•    You will participate in global projects and even act as SPOC in selected areas. We encourage you to proactively address potential issues and problems.


About the Team

We are a passionate international team of Access Management experts who love to serve our clients around the globe. Our goal is to assure flawless access management experience for our clients, so they could stay focused on their business. Therefore, we always strive for compliance and yet simplicity of our access management processes. We run end-to-end access lifecycle for our internal and external employees as well as for Swiss Re customers.


About You


•    We are looking for a passionate person with moderate experience within the area of access management and / or IT service delivery, ideally with end-user support. Your qualification may need to include a degree in an IT field or equivalent technical and business experience, such as ITIL Foundation certificate etc.
•    We assume you have general high-level IT knowledge. This may include experience with IT security systems and platforms, such as databases, Azure Active Directory etc.
•    We expect fair knowledge of Microsoft Office tools from you and we would favor if you had basic knowledge of SQL.
•    We expect you have experience with cross-functional work assignments and that you are a culturally sensitive person.
•    We always have pleasing work environment in mind for you. In unexpected, emergency situations, we however expect you to be able to work under limited pressure.
•    We count on your strong analytical and problem-solving skills.
•    We believe you can work with minimal direction and that you can perform other relevant tasks as instructed by your supervisor and even cover for roles in other teams.


The minimum gross monthly base salary for this role is 1500 EUR full time.
Our final offer to you will be set up fairly, considering the skills and experience that you bring to the Swiss Re Group.
You can look forward to extra rewards and benefits including an attractive performance-based bonus.


We are an equal opportunity employer, and we value diversity at our company. Our aim is to live visible and invisible diversity – diversity of age, race, ethnicity, nationality, gender, gender identity, sexual orientation, religious beliefs, physical abilities, personalities and experiences – at all levels and in all functions and regions. We also collaborate in a flexible working environment, providing you with a compelling degree of autonomy to decide how, when and where to carry out your tasks.


We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.


Reference Code: 107832 


Job Segment: Operations Manager, Product Manager, PLM, Operations, Management