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Fort Wayne, IN, US

Claims Examiner


About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime.

At Swiss Re we combine experience with creative thinking and cutting-edge expertise to create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 13,000 employees across the world.

We offer a flexible working environment where curious and adaptable people thrive. Are you interested in joining us?


About the Role:

• Work independently to evaluate information received in the Claim Department and record liabilities in a timely manner. 
• Administration of low to moderately complex claims.
• Work with the Technical Accounting Department to gather information and resolve coverage issues that might arise.
• Verification of data in life index and from the policy database for new claim notifications.
• Triage incoming mail to evaluate appropriate category and action to be taken.
• Determine total exposure on a ceded life by executing and evaluating appropriate reports, including retro coverage
• Ensure appropriate reporting of liabilities by confirming receipt of premium
• Verify claimant information against the OFAC database.
• Recommend changes in processes to improve efficiency.
• Train others in the claim administration position.
• Engage with the claim departments of Swiss Re's clients as and when required.


About the Team:
This team is responsible for the administration of claims as defined by Swiss Re's internal triage models. Lines of business include: individual life and group life claims. Category of claims include; waiver of premium, critical illness, accidental death, contestable death and foreign death benefit types. This position is responsible for assuring current liabilities are accurately entered in the claim system. Requires working independently in a team atmosphere.


About You:

• Strong verbal and written communication skills.
• Strong data analysis and organizational skills.
• Demonstrated ability to work with others in a team setting as well as to work independently.
• Knowledge of insurance and a general understanding of reinsurance required.


Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.

During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.


Reference Code: 100846 


Nearest Major Market: Fort Wayne

Job Segment: Claims, Business Manager, Data Analyst, HR, Insurance, Management, Data, Human Resources