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Genoa, IT

Administrative Assistant (Temporary contract)


About Swiss Re Corporate Solutions

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.

Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.

Swiss Re Corporate Solutions offers a flexible working environment where curious and adaptable people thrive. Are you interested in joining us?


About the role


The role supports our Marine Hull Underwriting Team in Genoa in the handling of insurance business for our corporate customers and their brokers. Duties and responsibilities directly impact productivity, process efficiency, timeliness, profitability and accuracy of the underwriting process as well as the service delivery to customers and brokers. This position might require occasional travel for business meetings or training purposes


Your main tasks will include the following:


•    To accurately reflect the terms and conditions of business written in our administration systems
•    Create and maintain electronic records and hard copies if required, following established guidelines and processes
•    Support underwriting and Operation units in daily business tasks
•    To be in contact with brokers in case of needs
•    Interact with on-shore/off-shore staffs and handle document processing for teams supported, as appropriate
•    Support cash collection activities


Additionally you will:


•    Compile, sort, review and verify data accuracy using source documents, detect errors, and initiate correction while following-up with customer or process owner regarding any inconsistencies found
•    Follow-up on outstanding documents or items, as per internal guidelines following standard operating procedures
•    Perform assigned rule-based tasks following standard operating procedures
•    Demonstrate strong interpersonal skills and ability to establish and maintain effective working relations with people in a multi-cultural environment


About the team

In EMEA Operations we provide support to the Corporate Solutions (CorSo) Underwriting Teams in handling insurance and reinsurance business for corporations and/or their captives.
You will be joining the local Operations team based in Genoa, Italy which consist of a variety of proficiencies, skills and experience, all committed to bring success to Corporate Solutions. In this role you will work closely with the EMEA Operations teams in centralized and offshore locations as well as your peers in other EMEA locations.

Would you be interested to join our growing team of specialists?


About You

You are:

•    Actively contributing to the team spirit and ability to build and maintain effective working relations with people in a multicultural environment
•    A highly motivated individual with ability to work independently and proactively, always keeping our customers' needs in mind
•    Accountable to deliver timely and accurate business processing also during peak times while establishing priorities; ability to handle multiple tasks in a rapidly evolving environment, being always focused to meet internal KPI's and guidelines
•    Enjoying an agile and fast paced work environment


You have:

•    Minimum 2 years of meaningful job experience. Understanding of Re/Insurance business principles is a key element
•    Basic Marine Hull Insurance Knowledge is a plus - any additional other line of business experience is very welcome
•    Excellent communication skills (reading, written and verbal) in Italian and English
•    competency in intermediate level math administrative and clerical procedures and general economic/ accounting principles
•    Analytical skills and attention to details
•    The ability to prioritize, plan, take task's ownership, coordinate and manage personal work
•    Good skills in Microsoft Office Package (special focus on Excel)




We are an equal opportunity employer, and we value diversity at our company. Our aim is to live visible and invisible diversity – diversity of age, race, ethnicity, nationality, gender, gender identity, sexual orientation, religious beliefs, physical abilities, personalities and experiences – at all levels and in all functions and regions. We also collaborate in a flexible working environment, providing you with a compelling degree of autonomy to decide how, when and where to carry out your tasks.


We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.


Reference Code: 103031 


Job Segment: Underwriter, Claims, Insurance