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Hong Kong, Hong Kong SAR, HK

Key Account Manager


Key Account Manager 

About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime.

At Swiss Re we combine experience with creative thinking and cutting-edge expertise to create new opportunities and solutions for our clients. This is possible thanks to the collaboration of our 15,000 employees across the world.

We offer a flexible working environment where curious and adaptable people thrive. Are you interested in joining us?



About the Role

This is an enriching growth opportunity within the Globals Division of the Reinsurance Business Unit. The successful candidate will be integral to the resilience and long-term success of the AIA account – one of our top global clients – with additional responsibilities for some other key global client relationships in Asia. You will be the voice of the client, a catalyst for sales excellence and work with your Client Leadership Team, to understand, prioritize, differentiate & execute on the needs of your client portfolio. We will enable you to use your experience, skills & capabilities and help you unlock your potential. The main tasks and activities of this role comprise the following:


  • Profit centre responsibility and accountability for AIA globally including planning and budgeting.
  • Drives business origination and active portfolio management, leveraging SR Group’s full capabilities to drive profitable growth.
  • Supports Client Executive in management of global business relationships across all lines of business, functions and regions.
  • Ensures top quality execution of client planning, renewals, deal opportunities, solution initiatives
  • Strong communication skills to handle internal and external engagement related to origination and negotiation activities.
  • Deal team leadership and support for large transactions.
  • Understands client motivation, needs, priorities, strategy as well as risk & capital drivers and aligns these with SR’s deliverables in order to develop win-win solutions which leverage the full range of SR capabilities.
  • Development of marketing plan and implementation in conjunction with client leadership team to deliver impact of SR's differentiated proposition.
  • Regional Key Account Management covering several Globalinos where you will support the Global KAM and CLT on coordinating reinsurance activities in the region and take ownership of clients regional C-suite relationships and our engagement plan.
  • In addition to client responsibilities this role will be a senior sales leadership position within the business. You will need to be a visible and vocal champion for Sales Leadership priorities, and drive initiatives that reinforce our commercial culture and operational excellence in Sales and Origination activities.
  • Position includes significant travel.


Representation activities:

  • Develop and maintain relevant professional network, both internally and externally.
  • Contribution to and support for C-suite and top-level meetings.



About the Team

You will join a focused and committed sales leadership team that is part of an interconnected global community. The team is committed to maintaining the highest standards, to continuous learning and development and 'delivering the firm' to create the future of our business. We are curious, helpful and courageous – and all of this with a good pinch of fun.



About You


  • A university degree or equivalent education/experience

Professional Experience

  • 10+ years' experience in a complex international insurance / reinsurance business
  • Background and experience in regional account management and exposure to long sales cycle business that requires disciplined network planning to achieve breadth and depth of client engagement. 
  • Strong background of delivering client service and solutions demonstrating a 'clients' view' in approach through superior consultative sales and negotiation skills
  • Marketing experience and ability to deploy key messaging back to clients on impact
  • Outstanding understanding of market dynamics and trends, L&H re/insurance products and evolving client needs
  • Strong knowledge of insurance company finance drivers
  • Proven track record of building productive and collaborative working relationships with internal and external stakeholders on a senior management level
  • Experience in managing large scale initiatives /projects within a matrix organisation  

About you

  • An engaging personality, a teambuilder and networker, who enjoys working in a multi-cultural team environment.
  • Self motivating and eager to seek challenge by exploring as well as expanding boundaries of existing business to meet the needs of Global clients
  • You have demonstrated strategic vision, have a strong business acumen and result orientation. You can think out of the box, roll your sleeves up and are not afraid to take charge of a situation.
  • You can spot and design differentiating, innovative solutions to secure competitive advantage. You listen, also to what is not being said and can take an unpopular stand when necessary.
  • You foster a culture of receiving and giving feedback
  • Excellent communication skills and able to build commitment and lead change with stakeholders within Globals and cross -functionally across L&H
  • You enjoy leveraging your Client Leadership Team, to enable and empower them to take decisions, coach and support where need be, and are simply a colleague with open ears & mind, helping them reach their full potential.
  • Excellent creative and strategic thinker who can create compelling business cases
  • Able to handle ambiguity and experiment with new ideas or concepts
  • Language skills: English, any other language an advantage

Reference Code: 92070