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Hong Kong, Hong Kong SAR, HK

Customer and Distribution Manager


About Swiss Re Corporate Solutions

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.

Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.

Swiss Re Corporate Solutions offers a flexible working environment where curious and adaptable people thrive. Are you interested in joining us?


About the Role



  • Align with distribution partners on mutual local strategic priorities and define appropriate engagement model with broking firm counterparts
  • Execute strategic go-to-market distribution plan with emphasis on managed brokers covering core top and bottom line goals and appropriate strategic initiatives and milestones to support
  • Understand Managed Brokers strategy in-country and across the region and communicate internally with appropriate stakeholders
  • Develop strategic (“go to market”) customer (account) plan for managed customers covering core top and bottom line goals and to support appropriate strategic initiatives and milestones
  • Generate new business opportunities, optimize our product offerings and services to deepen Swiss Re Corporate Solutions' relationship with its managed customers and channels (existing and new)
  • Develop and maintain/deepen professional relationships with key internal and external stakeholders


Major Activities


  • Define appropriate engagement model with local broker counterparts e.g. quarterly meetings to review priorities, risk appetite, business production, and communicate successes
  • Interpret data on broker performance (e.g. share of wallet, acquisition costs etc.) and extract insights for the business
  • Build and manage deal pipeline with distribution partners ensuring alignment with underwriting teams
  • Work with underwriters to execute OBR portfolio priorities with managed brokers in the respective markets
  • Lead and coordinate all new and renewing business transactions activities and relationship regarding our key and strategic customers
  • Implement local and regional distribution campaigns (where applicable)

About You


Educational background

  • A University degree with or equivalent education/experience


Professional experience

  • Significant and varied experience in the insurance market either in customer and distribution management, underwriting, risk management or insurance marketing complemented by practical experience in executing non-standard risk transfer solutions
  • Broad industry network with key stakeholders (international and local brokers, corporate risk managers, insurance professionals) and good understanding of market practice in Hong Kong and Taiwan
  • Track record in sales, relationship management and new business origination
  • Track record in dealing with complex transactions
  • Extensive products knowledge in Property, Casualty, Financial Lines, Engineering and Construction  line of business


Other skills

  • Demonstrate ability of navigating ambiguity and adapting to changes
  • Demonstrate ability on working independently, efficiently and under pressure



  • Fluency in English and Chinese


Personal qualities

  • An engaging personality, a team-builder and networker with excellent communication and negotiation skills
  • Excellent communication and negotiations skills, with ability to handle conflicts and steer multiple parties ' interests into an aligned one.
  • Strong business acumen with strategic vision and result oriented
  • Ability to spot and design differentiating, innovative solutions to secure competitive advantage
  • Flexibility and adaptability is expected to thrive in our complex and changing international and cross-cultural environment.


Candidates with less experience will be considered AVP level position.

Reference Code: 96552 


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