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Hong Kong, Hong Kong SAR, HK

IT Solutions Manager


IT Solutions Manager 

About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime.

At Swiss Re we combine experience with creative thinking and cutting-edge expertise to create new opportunities and solutions for our clients. This is possible thanks to the collaboration of our 15,000 employees across the world.

We offer a flexible working environment where curious and adaptable people thrive. Are you interested in joining us?


About the Role:

We offer an inspiring opportunity for a motivated individual to join an engaging interdisciplinary IT team which supports the Life & Health Business Unit, in particular the automated underwriting solutions in APAC. Your major task as an IT Solution Manager is to provide expertise on regional as well as group initiatives and overlook and drive the various automated underwriting projects from an IT/Technical aspects. You work very closely with broad cross functional teams consisting of internals, clients and vendors. Your focus will be on Business Analysis, Project and Portfolio Management, Data and Text Analysis and Visual Analytics. In this role, you will also be responsible for collaborating with global teams and outsourcing partners. 
Responsibilities and opportunities include the following:

• Analysing and elaborating business cases and requirements, functional and non-functional, for automated underwriting solutions initiatives in close collaboration with business experts
• Shape new initiatives in a highly iterative and agile fashion, through ideation to a fully described business use case and project/initiative
• Preparing and presenting solid business cases and requirements documentation
• Managing stakeholders in Business and IT area
• Networking across organizational boundaries
• Preparing high-quality presentations and presenting cases to senior leaders
• Actively and flexibly driving cases forward to MVP and full implementation
• Being ready to challenge and assess opportunities realistically, fail fast and re-think
• Leading and managing automated underwriting solutions initiatives which includes leading small working teams – and larger portfolio of initiatives/projects
• Working effectively with colleagues from very different backgrounds, such as business experts from various functions as well as data scientists and other IT experts, managers as well as clients and externals
• You will be part of client facing teams, leading the IT/Technical discussions of large and complex implementation projects which are often under time constraints. You will be responsible to formulate the voice of the customer towards our internal IT/Technical stakeholders in order to deliver sustainable, scalable and monetizable solutions
• Responsible to manage sustainable IT/Technical BAU support for our existing clients and solutions


About the Team:

We are looking for you as our new IT Solutions Manager to join our highly skilled global team. You should have a passion for technology and enjoy realizing new analytical insights. You will work with colleagues from various countries who have top-notch experience.In this role, you will be part of a dynamic team within the larger Life & Health IT organization, and you will work closely with many business units and projects which will allow you to actively leverage your analytical,
managerial, and communications skills.


About You:

Ideally, you should have a background in computer or information science/engineering and/or (Re)Insurance, and possess strong skills and experience in business analysis and project management. Previous exposure to digital business technologies (including automated underwriting, predictive, quantitative analytics, text analytics, mobile products, etc.) is a plus, interest in these and other new technologies is a must.
Analytical / Technical / Experience Requirements
• You have a solid experience of the nature of doing business in Asia in the area of automated underwriting, specifically in China is a plus
• You have a sound understanding of reginal vendors and solution providers in Asia
• You can identify, scope and define the business challenges, and what solution options / analytical models might best address them
• You feel comfortable communicating and negotiating in a dynamic environment
• You have a sound judgement towards risk and are able to create practicable options
• a good understanding of (Re)-Insurance L&H business
• tech affinity
• excellent documentation skills
• analytical & conceptual skills to understand key business needs and design tailored solutions to solve specific business problems.
• a minimum of 8-10 years of experience in business analysis (preferably with some of it in the digitization space)
• Skills in querying and analyzing structured (relational databases and SQL), if possible also unstructured data
• Knowledge and experience in areas such as information retrieval, natural language processing, data analytics and information visualization are a plus.

Ancillary Requirements
• Excellent verbal and written English and Mandarin
• Excellent communication / listening skills
• Advanced analytical skills
• Think independently, ability and willingness to research and understanding the context and "big picture"
• Good conceptual thinker
• Open, curious and eager to work in new ways
• Positive attitude and good social skills; team leader/player with a "can do" attitude 
• Ability to communicate complex problems with clarity and effectiveness 


Reference Code: 89303