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Hoofddorp, NL

UX Writer / Content Writer

About iptiQ

iptiQ is a risk tech start-up within Swiss Re Group. Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime.

iptiQ provides digital, bespoke and transparent L&H and P&C protection products in a B2B2C manner. Founded in 2014, we're transforming the way consumers buy insurance with a unique digital insurance engine which incorporates the latest technology with world-class underwriting capabilities. We build strong partnerships to sell insurance via trusted brands.

iptiQ offers a flexible working environment where curious and adaptable people thrive. Are you interested in joining us?





About the role


We build white-labelled insurance products with local and international partner companies. Users find our insurances in the partners apps or marketing messaging and start the buying journey from there. The journey may be done within the partner's environment or in our own-built. The copy to it is crafted by our UX Writers.

As a UX Writer, you collaborate with product managers, designers, engineers and the marketing team as well as partner companies, to write clear, concise and compelling copy.

To do so, you bridge the gap between sophisticated insurance terms and the customers. This is your truly interesting challenge.

With this role in a start-up you will contribute to building our Content Management System and content operations workflows, to defining a testing and tracking strategy as well as content style guides and other nuts yet uncracked.

Our team is based in Zurich, Munich, Milan and Amsterdam. In the Amsterdam office you'll be the first content writer but find hardworking product managers, developers and data engineers.


Your day-to-day activities will include


  • Plan, write, edit, test and improve content like user interface microcopy, landing pages, user notifications, as well as documentations and marketing material. Always look for the most scalable solution.

  • Use the toolbox of content creation and testing: run competitor and user research, team discussions, AB Tests or others, that give grounds to deliver clear, high-quality copy backed up with thought-through rationales.

  • Ensure that the copy meets legal, compliance and business requirements, while still being fresh and selling.

  • Support our product managers to find tone, voice and tools to build product descriptions and terms & conditions documentation.

  • Manage user tests of the product managers material, for regulator specific purposes.


This is what we will look for


We're searching for a UX Writer or Content Strategist interested in their next challenge, or an accomplished copy writer with at least 5 years of experience. If this is how you see yourself, we're looking forward to hear from you:

  • The simplicity of good copy and the users' needs are your driver, accompanied by passion for difficult content tasks.

  • The work you deliver is of high quality, even in high-paced situations.

  • You bring a positive, collaborative demeanor with a passion to look behind the scenes, you share and discuss your work with team members while driving it self-directed.

  • You can imagine yourself dealing with insurance as a constant topic, being it car insurances, private liability, cyber or others.

For this job the language skills are relevant, of course. We require:

  • Dutch native with excellent language skills

  • Proficient and confident in English speaking and writing

  • Additional language skills such as French or Italian are interesting as well

What we will also pay attention to:

  • Master's or bachelor's degree in language, communication, psychology, UX, or another relevant area, or just proof that you're able to deal with sophisticated content tasks.

  • Open to technical depth, you can handle the technical hiccups that come with working in a startup.


What We Offer


We're a start-up embedded within an organization known for its high-caliber talent and excellent benefits. So, you get the best of both worlds - a fast paced, challenging environment with a genuine work-life balance and more.

Do you love thinking ahead and identifying new opportunities or anticipate future challenges? Do you like driving complex, cross-functional projects following agile principles and pragmatism?

Now, that’s the spirit we’re looking for! Go ahead and apply today.

Reference Code: 95294 


Job Segment: Underwriter, Liability, Compliance, Insurance, Research, Legal