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Kansas City, MO, US

Senior Technical Accountant


About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime.

At Swiss Re we combine experience with creative thinking and cutting-edge expertise to create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 13,000 employees across the world.

We offer a flexible working environment where curious and adaptable people thrive. Are you interested in joining us?


About the Role


This role is responsible for driving unit performance and proactively identifies trends in assigned  portfolios, steering performance and contributes to the XFT.   The Senior Technical Accountant is also the driver of standard operating procedure, guidelines, key controls and change management initiatives.


Position summary:

• Advanced accounting experience, with subject matter emphasis
• Independent portfolio steering role – identifying opportunities which have business impact
• Reliance on your knowledge by internal stakeholders 
• Colleague training/knowledge sharing responsibilities
• eAdmin (in addition to the above):

• Create high-level solutions to increase full automation of eAdmin processes

•Initiate discussions with Business Services, Underwriting and Global Business Experts for correct process mapping
• Demonstrated understanding of external stakeholder data and internal structure
Perform and/or oversee work by peers for clients/accounts and/or processes assigned, driving performance in reinsurance portfolio. Authorize and/or escalate financial transactions and/or payments as per authority matrix. Escalate issues to management and/or senior management as per business judgment. Drive positive relationships with internal/external clients. Perform TA operational duties as needed/required while demonstrating advanced understanding of our processes and procedures. Ensure accuracy and integrity of the technical accounting data in the systems while being able to handle and/or oversee set of clients/portfolios. Understand downstream implications to Finance, Actuarial, Underwriting and Client Markets. Look for opportunities within core process to create value (qualitative or quantitative) for Swiss Re and external clients.


Essential Responsibilities:

• Manage external client relationships, for the accounts under responsibility
• Manage internal client relationships, for select accounts
• Understanding client’s external/internal portfolio mix i.e., ToB/LoB, (Type of Business / Line of Business), Volume (# / $).
• Understand internal and external client feedback tools/instruments (i.e. NPS and ICS surveys) analyze results and initiate actions to improve and/or maintain results as needed
• Oversee, monitor, analyze and, if needed, decide, initiate, lead corrective/preventive actions to meet/exceed internal client financial and operational TA service standards as defined in Service Agreements
• Oversee, monitor, analyze and, if needed, decide, initiate, lead corrective/preventive actions to achieve Unit’s Operational and Financial targets defined as KPI’s (Key Performance Indicators)
• Oversee, monitor, analyze and, if needed, decide, initiate, lead corrective/preventive actions to make sure Quality and Process standards are met as defined in TA Quality Management framework (QMS, AMRAF, Peer Reviews, Booking accuracy and other DQ and/or process indicators/reports)
• Oversee, monitor and assure compliance of Key Controls, as well as providing comprehensive analysis and business/management comments with proper back up in our Operational Risk Control tool (OETool) and, if needed, initiate and lead corrective actions
• Oversee our processing units/centers, resolve account and payment discrepancies with the clients
• Perform accurate and timely 1st or 2nd level sign off, handle queries from our processing units / centers and/or authorize escalated financial transactions/payments assuring adherence to process, guidelines, quality management framework and key controls
• Escalate as appropriate issues to management and/or senior management
• Collaborate in the unit planning and target/goal setting as well as setting of own targets
• Coordinating and preparing of monthly/quarterly performance measurement (i.e. KPI’s) statistics, reviews/analysis and/or internal client financial and operational reviews/analysis
• Perform TA operational duties (accounting/booking transactions and/or billing, collection, cash allocation) as needed/required
• Participation and/lead projects and/or special tasks (i.e. Power User network, Peer Reviews, UAT’s, Mini-Projects, etc.). Volunteer if opportunity exists
• Ensuring timely and accurate reporting and compliance with internal / external requirements / commitments
• Identify possible training/development requirements, if requested provide training and assistance to other team members and/or our processing units/centers
• Take initiative to analyze procedural methodologies and/or guidelines and suggest ways to improve efficiency
• Manage own workload effectively to achieve agreed service/business standards
• Understanding of reinsurance contracts and concepts for analyzing accuracy of ceding company reports in alignment with validation framework
• Ability to understand the more complex reinsurance agreements and Service Agreements
• Identify root cause and failure analysis of workflow


About the Team


P&C Business Management Operations Americas is a culturally and geographically diverse Team, in North and Latin America, handling the Technical Accounting and Claims Operations processes for P&C Reinsurance. With our continuous improvement mindset our aim is to provide our external clients and internal stakeholders with fast, easy and effective ways of conducting business within an environment where the risks are understood.



About You


• Proactive exercise of critical thinking analysis and problem solving
• Sound Financial Accounting and accounting principles accounting know-how
• Excellence in new workflow technologies (ACORD, B3i, Robotics, etc.)
• Understanding of E2e process and larger reinsurance picture
• Strong MS Office proficiency (Word/Excel/Power Point)
• Effective interpersonal and communication (written and verbal) skills
• Excellent problem solving skills in a fast-paced environment
• Ability to foster collaboration in a virtual/remote international/global/multicultural team environment
• Demonstrated agility and ability to navigate ambiguity to deliver on core expectations through change
• Proven track record of being a self-starter and working with limited guidance, ability to manage own workload effectively
• Ability to drive and implement change
• Results-oriented working style, with strong focus on performance, targets and risk management
• Strong service and client orientation
• Four year college degree in accounting or business related field or equivalent experience
• Insurance or Reinsurance accounting experience required

• Occasional travel may be required




Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.

During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.


Reference Code: 95523 



Nearest Major Market: Kansas City

Job Segment: Underwriter, Accounting, Claims, Risk Management, Business Manager, Insurance, Finance, Management