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Kansas City, MO, US Chicago, IL, US

Claims Specialist US Agents


About Swiss Re Corporate Solutions

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.

Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.

Swiss Re Corporate Solutions offers a flexible working environment where curious and adaptable people thrive. Are you interested in joining us?


About the Role:

Are you passionate about protecting our clients and experienced in managing professional liability claims or an attorney who has handled insurance claims? Do you embrace the challenges of handling claims while also growing business? Are you energized by working in a highly collaborative environment? If so, you may be perfect for this role.


We are looking for an experienced claims professional who will deliver excellence in handling Errors and Omission claims for independent insurance agents and brokers across the US while also supporting internal and external customers. You will execute on our Claims Commitment to continue delighting clients and brokers and differentiating Swiss Re Corporate Solutions as a commercial insurer of choice.


Corporate Solutions Claims is a hardworking group of claims professionals who seek to understand and meet the needs of our insureds and brokers by providing the highest quality customer service. We are a diverse and inclusive team that works well in a collaborative environment while fostering and developing independent thought.


As a member of the FinPro North America claims team, you will:

  • Manage a caseload of Insurance Agents E&O claims from first report to final resolution.
  • Direct independent adjusters, appraisers, experts and coverage/defense counsel.
  • Maintain strong customer focus by aggressively and proactively researching issues, providing support and assuring customer satisfaction in a timely fashion.
  • Support Underwriting team needs for claim information and consultation on coverages.
  • Investigate, evaluate and settle claims, applying technical knowledge and people skills to effect fair and prompt claim resolution.
  • Complete detailed reviews of claim-related issues, including coverage, liability and damage and document the claim file appropriately.
  • Set and maintain appropriate and timely indemnity and expense reserves.
  • Travel up to 10% of the time to attend client/broker meetings, claim settlement meetings, trial, etc.


About You:

Ideally, you are an attorney or have 5+ years claim handling experience and possess solid coverage, liability and damage evaluation, negotiation, claims resolution and customer service skills.


You're a strategic thinker and confident decision maker who is organized, self-motivated and can work well both independently and as part of a team.


You have a hardworking sales mindset, applying consultative selling skills to develop insights, propose solutions and build growth opportunities for clients and Corporate Solutions.


Your interpersonal, written & verbal communication skills are superior.


You are passionate about career development and the desire to further develop your skills. You either poses or are willing to obtain adjuster licenses as needed for various jurisdictions.


Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.

During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.


Reference Code: 100962 



Nearest Major Market: Kansas City

Job Segment: Claims, Underwriter, Liability, HR, Insurance, Human Resources