Share this Job

Kansas City, MO, US

Claims Operational Associate

About Swiss Re Corporate Solutions 


Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.

Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work.



About the Role
Swiss Re's Claims Operations is looking for a detailed individual to work in a fast-paced environment receiving and entering claims into our systems. This is a key role that requires attention to detail, ability to triage and assign claims for timely processing and the ability to manage multiple priorities. Interested applicants should apply online today!


About the Team
Ensure accurate and timely claim setup and write acknowledgment letters to insureds and brokers
Assign new claims to adjusters as appropriate
Analyze documents to determine when financial adjustments are required.
We provide a dedication to customer service, often tailoring service for unique customer needs
Acquire regulatory documents as required
Train new Claims Operational Associates as needed
Provide support and assistance to transactional offshore team
Properly identify and handle claim documents
Extensive communication /coordination with other departments
Process financials when applicable


About You
Are you passionate about making the world a more resilient place and protecting the world's risks?
Strong customer services skills with a focus on the client
Ability to handle multiple activities, meet deadlines and prioritize workload
Detail oriented is highly important
We believe strong collaboration skills with an emphasis on teamwork are of utmost importance
Be able to continually improve and have an agile mindset
Ability to act quickly in a ever-changing industry
Highly professional verbal & written communication skills
Knowledge of the Insurance Industry is a plus


Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.

During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.


As the COVID-19 pandemic continues to impact the world, it is our responsibility to help keep our employees, customers, partners and communities healthy and safe.  SwissRe will require all candidates interviewing in person in the United States and Canada to provide evidence of vaccination when arriving at our offices. 


Reference Code: 109974 



Nearest Major Market: Kansas City

Job Segment: Claims, Law, HR, Insurance, Legal, Human Resources