Underwriting Associate - (Hybrid Work Model)

Our business services team is looking for an Underwriting Associate who succeeds in a role that requires critical thinking, ability to prioritize while maintaining high-level interaction and coordination with underwriters, near-shore/off-shore teams and multiple internal functions.  Customer centric individuals who enjoy daily interaction via telephone, e-mail, or in person with customers while delivering valuable service may be a great fit for this role!

About the Role

Underwriting Associates provide support for the Underwriter and the Underwriting process through partnership with team members, the client and collaboration with internal functions such as Products, Finance, Claims and Policy Processing.  This role supports handling of renewals, new business, invoicing, and endorsements.

• Conduct preliminary deal analysis; prepare applicable account data for review by underwriter or client manager.
• Review, verify and organize detailed source documents from clients applying standard guidelines and procedures to determine next steps.
• Partner with the client or process owner to resolve any errors and complete the transaction.
• Document preparation for issuance and review for customer acceptance.
• Written and verbal communication with colleagues and clients in timely responses to inquiries regarding files, records, and other documentation.
• Collaborate in developing concepts, processes, and critical success factors for achieving high success in operations.

About the Team

Our team brings valuable support to the Underwriting functions of North America General Property.  We pride ourselves on accuracy, problem resolution and unrivaled industry knowledge. Our Underwriting Associates are knowledgeable workers who contribute to the overall success of our business unit. This is a dynamic organization with a team that stretches around the world!

About You

Are you detail-oriented with a strong customer focus and possess solid interpersonal skills?  Do you thrive on building effective working relationships in a multi-cultural environment?  If so and you are keen on working collaboratively in a matrix environment and have excellent listening, reading, written and verbal communication skills then this role may be for you!

• Knowledge and understanding of insurance principles and practices preferred.
• Experience composing business correspondence internally and externally.
• Excellent computer skills - Microsoft Office Suite with emphasis on Microsoft Excel and Outlook.
• Demonstrated knowledge administrative and clerical procedures including managing files and records, general economic, accounting, and exceptional customer service principles.
• Proven ability working in globally located team situations, understanding, and demonstrating sensitivity toward cultural differences.
• Ability to establish priorities and to plan, coordinate and monitor personal work plan to remain current on deliverables with oversight of multiple tasks.
• Fully proficient in the English language.