New York, NY, US


International Underwriting Analyst - New York City 

About Swiss Re

Swiss Re Corporate Solutions provides risk transfer solutions to large and mid-sized corporations around the world. Its innovative, highly customised products and standard insurance covers help to make businesses more resilient, while its industry-leading claims service provides additional peace of mind. Swiss Re Corporate Solutions serves clients from over 50 offices worldwide and is backed by the financial strength of the Swiss Re Group.


About the Role


Exciting opportunity to join Swiss Re as an Underwriting Analyst as North America establishes an International Business Underwriting Assistant team for International accounts.  Support local region in handling accounts on all Underwriting Analyst tasks in addition to international business placement processing assignments timely and accurately, as well as providing administrative and technical support to the Property Underwriters and Client Managers. In addition to handling accounts with global locations, this role would support international fronted accounts.  The role requires strong International Business knowledge, along with understanding large commercial property line of business.  Additional Line of Business knowledge – Marine, D&O, and Casualty a plus.

Duties and responsibilities directly impact productivity, process efficiency, timeliness, profitability, and accuracy of the underwriting process.


About the Team


Key tasks

• High interaction and coordination with underwriting, near-shore/off-shore support, and other functional areas such as Products, Finance, Claims, and Policy Processing.
• High interaction via telephone, e-mail, or in person with internal and external customers delivering customer service, and obtaining/providing information as needed.
• Communicate with others to answer questions, reviewing files, records, and other documentation as needed; disseminate or explain information, take direction, and address complaints.
• Conduct preliminary deal analysis; prepare applicable account data for review by underwriter or client manager.
• Read, organize and work with detailed source documents from external customer information, determine appropriate next steps.
• Compose business correspondence, as needed, with input from underwriter (if needed).
• Collaborate and handle the development/maintenance of Standard Operating Procedures, system and tool enhancements, and testing/piloting system and process changes.
• Become a Subject Matter Expert for International Business processes, tools and systems, to act as a resource and coach for others, answering questions and providing direction including training and feedback on training needs.
• Responsible for generating and verifying predefined business reports. High level of competency on more complex systems, tools and processes.
• Participate in on-going reviews and task analysis, making recommendations from which business decisions are based; consolidate completed analysis and recommendations for customer review.
• Follow-up with Underwriters or others on outstanding items and documentation, as required to ensure work is moving.
• Assist in identifying process/system improvement concepts, methodologies, and critical success factors for achieving high results in operations.
• Attend meetings, seminars, and programs to learn about new processes and guidelines, learn new skills, and stay updated with the underwriting team supported.
• Participate on special projects, as assigned.


 Compliance and Controlling

• Perform assigned rule-based tasks following standard operating procedures or submit to and interact with near-shore/off-shore colleagues, as required.
• Initiate and follow appropriate process steps for work completion using systems, tools, and templates providing or directing data entry, including administrative and processing support (transcribing data) while following standard operating procedures.
• Compile, sort, review and verify data accuracy using source documents, detect errors, and initiate correction while following-up with underwriter or process owner regarding any inconsistencies found.
• Modify, update, and process changes to existing policies at direction of underwriter including calculating premium adjustment; and updating tools, systems, and policies as needed.
• Create and maintain electronic records following established guidelines and processes.
• Maintain deal status in systems including associated open/completed tasks


Performance measurement criteria

• Adhere to established performance standards and metrics applicable to the business units supported.


About You


Educational background

• 4-year degree or equivalent


Professional experience

• Insurance Institute of America (IIA) or equivalent certifications desirable
• Understanding and experience handling International Business accounts including familiarity around local country requirements, compliance needs, and process.
• Knowledgeable in Property line of business. Other lines such as Marine, D&O, and Casualty a plus
• Minimum of 2-5 years of relevant experience required; must have international experience
• Position requires experience and product knowledge for the business unit supported.


Personal qualities

• Perform local workload triage as needed.
• Strong customer focus and service orientation
• Excellent computer skills – Microsoft Excel, Word, PowerPoint, SharePoint, and Outlook
• Demonstrated collaborative approach successfully working in globally located team situations in a matrix environment, understanding and exhibiting sensitivity to cultural differences.
• Evidenced use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Ability to work on complex problems and review related detailed information to participate in developing and evaluating options, and assists in implementing solutions.
• Strong interpersonal skills and ability to establish and maintain effective working relations with internal and external people in a multi-cultural environment.
• Demonstrated knowledge of arithmetic and algebra, administrative and clerical procedures including managing files and records, general economic and accounting principles, and principles and processes for providing customer service.  This includes meeting established time and quality standards ensuring customer satisfaction.
• Strong analytical skills including underwriting evaluation, and determining and communicating recommendations to the Underwriter while working within established underwriting guidelines and operating procedures.
• Demonstrated ability to follow process steps, using different sets of rules under certain conditions, or determine proper order of process steps to get to desired end point.
• Demonstrated willingness to seek new knowledge keeping up-to-date technically and process-wise, applying new knowledge to daily work activities and responsibilities.
• Ability to accurately and efficiently analyze data following established processes and procedures.
• Must be fully proficient with English (reading, written and verbal). Other languages may be helpful based on the Market / Team being supported.


Reference Code: 83581 


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