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New York, NY, US

Underwriting Assistant


About Swiss Re Corporate Solutions

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.

Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.

Swiss Re Corporate Solutions offers a flexible working environment where curious and adaptable people thrive. Are you interested in joining us?


About The Role

Corporate Solutions is growing their International Business product offerings and is adding to the team with an exciting opportunity to join Swiss Re as an Underwriting Assistant in our New York City office. In this role you will support Global teams who place local coverage in the US and Canada. We are looking for individuals with strong attention to detail to bring their experience with International Business to process policy requests timely and accurately, as well as provide administrative and technical support to our Underwriters, Clients and Brokers.

About The Team

This team is critical to the underwriting process by performing the following duties and responsibilities:

  • High interaction and coordination with underwriting, on-shore/off-shore support, as well as other functional areas such as Products, Finance, and Claims.
  • Communicate via telephone, e-mail, or in person with Underwriters and Brokers delivering top notch service.
  • Formulate answers to questions, reviewing files, records, and other documentation as needed; disseminate or explain information, take direction, and resolve issues.
  • Conduct preliminary deal analysis; prepare applicable account data for review by underwriter or client manager.
  • Read, coordinate and work with detailed source documents from external customer information, determine appropriate next steps. Compose business correspondence, with input from underwriter (if needed), Collaborate and handle the development/maintenance of Standard Operating Procedures, system and tool improvements and testing/piloting system and process changes.
  • Become a subject matter expert for International Business processes, tools and systems, to act as a resource and coach for others, answering questions and providing direction.
  • Responsible for generating and verifying predefined business reports. High level of competency on more complex systems, tools and processes.
  • Proactively problem solve to meet and exceed client/broker expectations with internal standards. Participate in ongoing reviews and task analysis, making recommendations from which business decisions are based.
  • Follow-up with Underwriters or others on outstanding items and documentation. Work on identifying process/system improvement concepts, and critical success factors for achieving high results in operations.
  • Attend meetings, seminars, and training programs to learn new skills, and stay updated with the latest international regulations.
  • Participate on special projects, as assigned. Performance measurement criteria
  • Adhere to established performance standards and metrics applicable to the business divisions supported.

About You

  • Associates Degree or equivalent experience; 4-year degree a plus
  • Minimum of 2-4 years of relevant International Business Operations insurance experience required.

Personal qualities

  • Strong customer focus and service orientation
  • Excellent digital literacy – Microsoft Excel, Word, PowerPoint, SharePoint, and Outlook
  • Demonstrated collaborative approach successfully working in globally located team situations in a matrix environment, understanding and exhibiting sensitivity to cultural differences.
  • Evidenced use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Ability to work on complex problems and review related detailed information to participate in developing and evaluating options and assists in implementing solutions.
  • Strong interpersonal skills and ability to build and maintain effective working relations with internal and external people in a multi-cultural environment.
  • Strong analytical skills including underwriting evaluation and determining and communicating recommendations to the Underwriter while working within established underwriting guidelines and operating procedures.
  • Proven ability to follow process steps, using different sets of rules under certain conditions, or determine proper order of process steps to get to desired end point.
  • Demonstrated willingness to seek new knowledge keeping up-to-date technically and process-wise, applying new knowledge to daily work activities and responsibilities.
  • Ability to accurately and efficiently analyze data following established processes and procedures. Must be fully proficient with English (reading, written and verbal).


Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.

During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.


Reference Code: 94540 



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