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Kansas City, KS, US


Claims Operational Associate 

About Swiss Re

Swiss Re Corporate Solutions provides risk transfer solutions to large and mid-sized corporations around the world. Its innovative, highly customised products and standard insurance covers help to make businesses more resilient, while its industry-leading claims service provides additional peace of mind. Swiss Re Corporate Solutions serves clients from over 50 offices worldwide and is backed by the financial strength of the Swiss Re Group.


About the Role

  • Ensure accurate and timely claim setup and write acknowledgment letters to insureds and brokers
  • Assign new claims to adjusters as appropriate
  • Analyze documents to determine when financial adjustments are required
  • Acquire regulatory documents as required
  • Train new Claims Operational Associates as needed
  • Provide support and assistance to transactional offshore team
  • Properly identify and handle claim documents
  • Extensive communication /coordination with other disciplines
  • Oversight of outside adjuster assignments and payments
  • Process financials and handle bordereau analysis and reconciliation when applicable


About the Team

  • We believe strong collaboration skills with an emphasis on teamwork are of utmost importance
  • We provide a dedication to customer service, often tailoring service for unique customer needs


About You

  • Are you passionate about making the world a more resilient place and protecting the world's risks?
  • Strong customer services skills with a focus on the client
  • Ability to handle multiple activities, meet deadlines and prioritize workload
  • Are you detailed oriented?
  • Be able to continually improve and have an agile mindset
  • High School Diploma required
  • Ability to act quickly in a dynamic industry
  • Highly professional verbal & written communication skills
  • Knowledge of the Insurance Industry is a plus

The Company is an equal opportunity employer. It is the practice of the Company to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.

During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.

Reference Code: 80281 


Nearest Major Market: Kansas City

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