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Schaumburg, IL, US Kansas City, MO, US

Claims Expert


Are you ready for a challenge where you can impact the profitability of a book of business through oversight and steering of your Claims Portfolio, all while developing relationships with clients, collaborating with internal stakeholders, and sharing your topic knowledge?  If this sounds interesting to you, we need you!  At Swiss Re we believe:


  • A diverse workforce fosters the best ideas
  • Working hard while providing a sensible work-life balance 
  • Engaged employees produce outstanding results
  • Helping to make the world more resilient



About the Role

Our claim experts handle a portfolio of property and casualty reinsurance claims across multiple lines of business with regional insurance companies in our Regional client segment.  This role provides the opportunity to share your knowledge in papers and presentations with clients and at industry events.  This is a dynamic environment that will allow you to utilize your creative mind to develop new and innovative ideas through collaboration with cross functional teams that will offer solutions for our clients!

Key activities of the role include:


  • Steer portfolio of claims in accordance with strategic objectives and maintain oversight of the performance of loss against expectations through data analysis and industry experience.
  • Effectively manage the disposition of claims in your portfolio. Analyze contractual obligations to ensure the establishment of appropriate case reserves and approve payments within authority.
  • Provide cross-functional support with portfolio insights and analysis to help steer the business and develop strategy.
  • Formulate, develop, and implement account management, including building and supporting the client relationships.
  • Conduct client visits to review claims and develop an understanding about our client's claim handling practices; ensuring claims are handled according to industry standards and contractual terms.
  • Provide outstanding service, including sharing industry and/or specific topic knowledge.
  • Collaborate with internal stakeholders by providing research on claim topics and industry trends, claims data, loss development, contract wording issues and any other requested information


About the Team

We are a team of Property and Casualty claims professionals with broad and diverse insurance industry knowledge and in-depth claims expertise. We handle our claims portfolios with sound, reliable, and efficient care and regularly collaborate with internal stakeholders and cross functional teams. Our clients are important to us as we partner with them to provide tangible expertise to help them achieve their goals.  We are a curious group that is driven to find solutions that work.  We actively engage in thought leadership, including researching, writing, and presenting on various claims topics.



About You


We are looking for someone with strong interpersonal skills who is capable and comfortable communicating with the high-level claim's clients, legal officers and senior management.  Our team members ask questions, seek solutions, offer ideas and are keen to try new things!


  • Bachelor's degree required
  • 3-5 years' claims, underwriting, insurance, reinsurance, and/or insurance related legal experience.
  • General knowledge of and/or exposure to other insurance disciplines i.e., contract wording, accounting, and underwriting.
  • Confirmed ability to meet deliverables, implement plans, and conduct analysis
  • Excellent writing skills and proficient in Excel.
  • Basic data analytics skills with openness for continued growth


Some business travel required (approximately 20%)


About Swiss Re


Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.

During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.


Reference Code: 124871 


Nearest Major Market: Chicago

Job Segment: Claims, Data Analyst, HR, Underwriter, Insurance, Data, Human Resources, Research