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Shanghai, SH, CN

Product Designer


About iptiQ

iptiQ is a risk tech start-up within Swiss Re Group. Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime.

iptiQ provides digital, bespoke and transparent L&H and P&C protection products in a B2B2C manner. Founded in 2014, we're transforming the way consumers buy insurance with a unique digital insurance engine which incorporates the latest technology with world-class underwriting capabilities. We build strong partnerships to sell insurance via trusted brands.

iptiQ offers a flexible working environment where curious and adaptable people thrive. Are you interested in joining us?


About the Role

You will be the Product Designer for the technology platform at iptiQ China. This is a rare opportunity to join a new business unit within an established company; combining the dynamic spirit of a startup with the backing of Swiss Re's strong organization.  As the Product Designer, you will be responsible for developing technology solutions to help us improve the way we target and contact customers. Initially, you will be helping us to develop and launch a state-of-the-art digital online platform with substantial scale in mind. You will also manage this next development phase as well as launch and scale the product. Post-launch the role will involve creating additional functionality for this tool and ensuring that the technology is working smoothly.  In addition, you will support the team to develop other technology solutions we need to stand up individual projects in the lead generation, marketing and sales space.


Conduct & Fair Customer Outcomes - Putting customers interests at the heart of how we conduct business. Demonstrated through your individual behaviors with a clear focus on treating our customers fairly and delivering the right outcomes at all stages throughout the product lifecycle.


Swiss Re Culture – Ensure you positively demonstrate and evidence the Swiss Re Leadership/Personal imperatives, supporting the delivery effective behaviors. Responsibility to our clients, shareholders and employees to achieve and maintain world-class performance.

  • We are driving an agile and commercial culture to be successful in a dynamic environment

  • "Leadership from Every Seat" means every employee to act as leader and take ownership no matter where you sit in the organization.


Your responsibilities

  • Act as key contributor to all aspects and full life cycle of product development and product strategy.

  • Develop KPIs and metrics to enable strategic decisions about what functionality and product features to build.

  • Gather and manage requirements for product evolution based on market analysis, regulatory requirements, technology trends, best practices, as well as interactions with end users and partners.

  • Serve as a bridge between the various stakeholders in different functions and levels, both internal and external.

  • Be an operational technical lead in identifying, prioritizing and managing key challenges and risks of a given product and communicating project readiness / risks to management timely.

  • Coordinate cross-functional teams of external and internal developers, data scientists and engineers in the development and support of new digital solutions.

  • Proactively suggest and contribute data-driven and innovative ideas / solutions for improvements.  

  • Ensure compliance of product features to requirements including that of information security, regulation, and risk management.


About you


You Have:

  • 5+ years of software product design experience and a passion for developing unique tech solutions.

  • Experience in developing products in B2B2C environments a plus.

  • Highly analytical, using data to make decisions and comfortable gathering necessary data yourself.

  • Ability to manage project tasks from multiple business stakeholders and varying priorities. Maintain transparent communication on priority and backlog status.

  • Results oriented. You can cut to the core of a problem, identify what needs to be done and work with the teams to get products launched.

  • Excellent written and oral communication skills in Chinese Mandarin is a prerequisite, and fluency in English is a must

  • Ability to clearly and effectively communicate (both oral and written) technical components of the development process to non-technical stakeholders and external audiences

  • Ability to build and relationships in an international environment with a diverse group of internal and external stakeholders at all levels of the organization

  • Strong conceptual thinking combined with excellent problem-solving capabilities and an innovative mindset

  • An entrepreneurial attitude with ability to work in a fast paced, flexible environment on multiple concurrent projects.

  • Experience with different development methodologies including Agile and Water Fall.

  • Understanding of Data Science / Machine Learning methodologies and steps involved in building successful data driven business a plus.

  • Hands on software architecting and coding ability a plus.

  • Competitive knowledge of insurance technology landscape a plus.

  • Strong understanding of the insurance industry in China, particularly P&C market.


You Are:

  • Great team player: you collaborate effectively with team members, express technical leadership supporting your views and ideas while keeping open to different opinions, being fearless and always supplying to the overall growth of the team

  • Continuous learner who stays up-to-date with the latest trends and carefully vet with proper pragmatism and long-term vision the adoption of new technologies

  • Superb communication skills; ability to comfortably interact with tech and non-tech colleagues

  • Ability to influence senior business leaders

  • Ability and confidence to actively engage in discussions, voice opinions, and act as "facilitator" and "consultant"

  • You are able to work in an international environment

  • You have experience in working with high-speed and highly innovative culture

  • Excellent written and oral communication skills in Chinese Mandarin is a prerequisite, and fluency in English is a must


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Reference Code: 106596 


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