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Singapore, SG

Team Lead P&C Business Services Asia I


About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime.

At Swiss Re we combine experience with creative thinking and cutting-edge expertise to create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 13,000 employees across the world.

We offer a flexible working environment where curious and adaptable people thrive. Are you interested in joining us?


Position objectives and position summary

Are you looking for an exciting career opportunity within the Strategy & Operations (S&O) Team in Division Asia? We are the "glue" for Swiss Re's business and enable Swiss Re's success across Asia by connecting teams and collaborating on a wide range of topics.

Business Services (BS) Asia is part of the S&O team and we enable our reinsurance origination teams. You will lead a sub-team of Account Coordinators for P&C Business Services and work closely with the corresponding market teams to support them in executing market strategy and ensure smooth business origination. In this role you will have full perspective of the entire origination value chain. It gives you the opportunity to lead (around 30-40% of the role) and still be hands-on supporting the market /region you are based in.


Main tasks/activities

Actively drive "sales management & execution" role in strong partnership with Client Markets and origination community

  • Understand the markets' plan & targets and continuously identify Account Coordinators contribution to achieve those
  • Facilitate sales planning process and assist with client strategy papers and engagement plans
  • Help prepare for client meetings and external events by e.g., coordinating agenda and preparing high-quality briefing documents, client presentations and marketing materials together with the cross-functional team
  • Support the process for client surveys and other instruments including interpretation of results, development and monitoring of improvement plans
  • Liaise with internal stakeholders to provide market intelligence and distribute relevant external news/information to the cross-functional team
  • Ensure smooth coordination and collaboration within the cross-functional team in sharing knowledge and best practices effectively and support the market head with the agenda and input coordination for team meetings
  • Partner with and provide support to regional origination teams such P&C Solutions, Broker or R&N Business Development


Ensure origination process needs (and pain points) are addressed and drive operational excellence initiatives

  • Work together with our BS team in Bangalore to monitor operational risk in the respective markets and help identify pain points from a process perspective and drive ideas and end-to-end process improvements
  • Support business origination team to monitor pipeline
  • Prepare offer proposals in collaboration with the cross-functional team
  • Facilitate internal and external regulatory requirement adherence and support business origination team when needed (e.g. Anti-Money Laundering, Client Due Diligence, International Trade Controls, Local Permanent Establishment and Risk Control Self-Assessment)
  • Adhere to business governance/requirements and drive positive audit outcomes for your markets and sub-team


Manage and develop your team, support regional topics and act as deputy for Head of Business Services P&C when needed

  • Live and drive the Business Services mandate
  • Coach and motivate your team members to close any skill gaps and grow into/fulfil their Account Coordinator responsibilities
  • Help develop a "future-ready" engaged P&C Account Coordinator community with a strong performance culture
  • Develop, plan and deliver results in accordance with business and organizational priorities for your team
  • Be first point of escalation / resolution for P&C BS related matters in your markets
  • Support regional and global P&C topics, projects and initiatives
  • Raise P&C Business Services profile with Client Markets related functions (i.e. Underwriting, Business Management, Finance and IT etc.)
  • Represent BS-related topics in various management and project teams


Job requirements

We would be delighted to hear from you if you bring:


  • 6+ years of relevant work experience including a good understanding of the re/insurance markets, products and trends for preferably P&C. Sales & marketing experience a plus
  • End-to-end understanding of Reinsurance processes
  • Strong capabilities in inspiring and building commitment, fostering integration and teamwork, coaching talent and cultivating key relationships at all levels of the organization
  • Ability to establish priorities, plan, coordinate and monitor work
  • Strong analytical skills and conceptual thinking as well as ability for taking pragmatic actions and delivering results
  • An engaging personality with a strong bias to action and clear demonstration of energy, edge, execution and enthusiasm
  • Excellent multicultural communication skills in both written and spoken word
  • Strong PowerPoint and Excel skills with an eye for visual design (in PowerPoint)
  • Proficient in English, any other Asian language is a plus (e.g., Mandarin, Japanese)



Candidates with more experience will be considered to VP level


Reference Code: 100359 


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