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Tokyo, JP

CorSo Business Services Associate


About Swiss Re Corporate Solutions

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.

Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.

Swiss Re Corporate Solutions offers a flexible working environment where curious and adaptable people thrive. Are you interested in joining us?


Description of duties and responsibilities: 

  • Enter and maintain information in systems and tools used to complete associated tasks
  • Handling of closings, statements and contract changes during the policy period
  • Support in premium handling, monitoring and chasing
  • Create and maintain records both electronically and physically, following established guidelines and processes
  • Post underwriting support on endorsement handling
  • Handling of international business programs
  • Preparation of policy documentation
  • Follow established performance standards, metrics and controls applicable to the business unit supported
  • When errors are detected, proactively contact customer or process owner with inconsistencies found and directions for corrections
  • Participate and implementation of ad-hoc business operation related projects
  • Produce, verify and maintain business reports for regulatory compliance e.g. MAS contract checklist, AML Key control monitoring
  • Pre-underwriting support task - review risk request, risk assessment, preparing costing, underwriting summary forms, prepare quotes, handle endorsements & calculations all General Insurance Business
  • Collaboration with outsourced providers on queries and issues to ensure data quality and accuracy


Additional Responsibilities

  • Interact and play as one with on-shore/off-shore contractors, as appropriate, to answer questions or give directions;
  • Diligently follow-up on outstanding items and documentation
  • Responsible for internal reporting when needed
  • Support Line Manager when required.


About You

  • University Degree or equivalent
  • Ability to read, write and speak Japanese; should already be based in Japan
  • Ability to accurately and efficiently analyze data following established processes and procedures. Must be fully proficient with English (reading, written and verbal).
  • Minimum of 2-4 years of relevant Insurance Operations experience required.
  • Strong customer focus and service orientation
  • Excellent computer skills – Microsoft Excel, Word, PowerPoint, SharePoint, and Outlook
  • Demonstrated collaborative approach successfully working in globally located team situations in a matrix environment, understanding and exhibiting sensitivity to cultural differences.
  • Evidenced use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Ability to work on complex problems and review related detailed information to participate in developing and evaluating options and assists in implementing solutions.
  • Strong interpersonal skills and ability to establish and maintain effective working relations with internal and external people in a multi-cultural environment.
  • Strong analytical skills including underwriting evaluation and determining and communicating recommendations to the Underwriter while working within established underwriting guidelines and operating procedures.
  • Demonstrated ability to follow process steps, using different sets of rules under certain conditions, or determine proper order of process steps to get to desired end point.
  • Demonstrated willingness to seek new knowledge keeping up-to-date technically and process-wise, applying new knowledge to daily work activities and responsibilities.


Reference Code: 100480 


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