Share this Job

Washington D.C., DC, US


Corporate Real Estate & Services Office Manager DC 

About Swiss Re

The Swiss Re Group is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. It anticipates and manages risk – from natural catastrophes to climate change, from ageing populations to cybercrime. The aim of the Swiss Re Group is to enable society to thrive and progress, creating new opportunities and solutions for its clients. Headquartered in Zurich, Switzerland, where it was founded in 1863, the Swiss Re Group operates through a network of around 80 offices globally. It is organized into three Business Units, each with a distinct strategy and set of objectives contributing to the Group’s overall mission.


About the role

This role is responsible for the office operations management of Swiss Re's Washington, DC office as well as working with Americas CRES leadership on projects. The Office Manager will oversee the office, vendors and manage the building issues as it pertains to coordination with the Landlord's offices. The position is based in Washington, DC.


Responsibilities of position:

  • Oversee the facilities operations for Swiss Re's Washington, DC office; establish management of all Landlord related functions including visitor access, cleaning and security.
  • Arrange for visitors as necessary and be the point of contact in the office (meet and greet).
  • Maintain the office including general housekeeping, fine cleaning as described in FfF and work with vendors and Landlord to ensure the office upkeep.
  • Manage relationships with key internal clients, vendors and employees.
  • Responsible for planning and monitoring of annual expenses. Review all invoices for the office and ensure the timely payment. Key accountability for budgeting, forecasting and oversight of expenses for the office.
  • Assist in DC budget process which includes budget process, forecasting and monthly review.
  • Manage space allotments for each business unit within the office. Oversee on boarding and off boarding within the workplace management tool (inSite).
  • Manage all onsite health, safety and security for the office including managing fire and EAP drills, overseeing the maintenance of AED's and fire extinguishers and working on CPR and AED training.
  • Responsible for office security which includes the oversight of the security equipment and managing safety and security for employees and visitors.
  • Manage site business continuity plans ensuring appropriate procedures are documented and staff is full trained.
  • Oversee external vendors for document management, security, cleaning, and all office maintenance including monitoring performance, accountability, deliverables and invoicing as defined by proposal and/or contract.
  • Prepare Global Management System reporting and complete audit requirements including ISO 14001 environmental reporting for the office. Manage green team meetings and initiatives for the office.
  • Coordinate catering as outlined in Swiss Re's global catering roll out, Schedule Now.
  • Assist in the planning of the DC office events as needed.
  • Responsible for Fit for Future (FfF) as it pertains to the DC office.
  • Special projects will be assigned as needed..


Key Performance Indicators:

Annual Operations Survey results, % variance from budget, audit reports, office maintenance, contractor/vendor performance.


 About the team

The Regional CRES team is a team of talented and motivated individuals based throughout the Americas. The team manages all Real Estate and Facilities operations and develops and provides professional solutions to our stakeholders at all levels of the organization. We are a trusted advisor and partner to ensure that high levels of service and standards are regularly exceeded. To achieve this we constantly engage with internal and external experts and leverage individual skills and



About you

This role is responsible for internal client relationships and the real estate operations management for the DC office and may support other CRES locations. This role is full time, but we can consider four days a week.



  • Bachelor's degree or relevant work experience required.
  • Minimum 3 years facility or office management experience preferred with a track record in building employee relationships.
  • Environmental experience preferred.
  • Knowledge of building leases preferred.
  • Some Project management experience preferred,
  • Strong communications, verbal and written, required.
  • Proficient in MS Word, Excel and PowerPoint.


The Company is an equal opportunity employer. It is the practice of the Company to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.

During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.


Nearest Major Market: Washington DC