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Windsor, CT, US

Stop Loss Team Lead - Policy Admin


About Swiss Re Corporate Solutions

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.

Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.

Swiss Re Corporate Solutions offers a flexible working environment where curious and adaptable people thrive. Are you interested in joining us?


About the Role

Are you a strong leader with a consistent record of mentoring, motivating and developing team members to success?


As the Operations Team Lead – Policy Admin for Accident & Health's Policy Administration team your primary goal will be to develop and empower your team to ensure they fulfill their potential, achieve goals and provide effective support to internal and external clients finalizing policy documents. Strong business judgment, client orientation, a natural tendency to be curious and exceptional communication skills are all essential to success.


Duties and responsibilities directly impact productivity, process efficiency, timeliness, profitability, and accuracy of the policy documents related to Employer Stop Loss products. Position may require occasional travel.

About the Team

  • Build positive relationships with external clients, underwriting, sales team, technical accounting and the claims team while ensuring high quality of work
  • Lead team to deliver against timeliness, quality and productivity metrics, with a focus on continuous improvement
  • Recognize and acknowledge the skills of team members, help them to understand their growth areas and build on their strengths
  • Assess training needs and participate in the development and delivery of training
  • Provide training and mentorship for complex processes, documents and appropriate audit procedures
  • Collaborate on the development/maintenance of Standard Operating Procedures, system and tool enhancements, and testing/piloting changes to improve processes
  • Determine staffing requirements as well as interviewing, hiring and training of new hires
  • Occasional travel may be required to attend meetings, seminars, and programs to learn about new processes and guidelines
  • Successful completion of assigned projects

About You

  • University degree (4 year) or equivalent with a strong business component preferred
  • Three or more years of medical stop loss experience preferred
  • Three or more years experience managing others preferred
  • Effective interpersonal skills and leadership: encourage, empower, develop and lead a team while providing feedback
  • Ability to prioritize and plan, coordinate, and monitor team’s work plan
  • Foster improvements and simplification in systems and processes
  • Eager to seek new knowledge and opportunities
  • Strong oral and written communication skills
  • Strong analytical skills and the ability to pay attention to details
  • Familiarity with excel and word programs


Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.

During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.


Reference Code: 100258 



Nearest Major Market: Hartford

Job Segment: Underwriter, Claims, Manager, HR, Insurance, Management, Human Resources