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Zurich, Zurich, CH

Head of Infrastructure (80-100%)


About iptiQ

iptiQ is a risk tech start-up within Swiss Re Group. Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime.

iptiQ provides digital, bespoke and transparent L&H and P&C protection products in a B2B2C manner. Founded in 2014, we're transforming the way consumers buy insurance with a unique digital insurance engine which incorporates the latest technology with world-class underwriting capabilities. We build strong partnerships to sell insurance via trusted brands.

iptiQ offers a flexible working environment where curious and adaptable people thrive. Are you interested in joining us?


About the role

As the Head Technolofy Infrastructure you will have an unusual and great opportunity to join us: a diverse and motivated team, committed to delivering value and creative services together with our clients and partners in the primary insurance space.


You will work in a multi-functional environment to shape and scale a platform engineering department capable to fulfill our business and product vision and ultimately bring value to our customers and partners by redefining the traditional insurance proposition.


This will require managing teams of site reliability engineers tackling complex problems within a high-traffic distributed infrastructure and designing, implementing and testing highly automated solutions guaranteeing the level of scalability, reliability and performance expected from customer-facing applications. This will include:


  • Build, grow and lead highly capable and empowered engineering teams responsible for designing and implementing large-scale distributed infrastructures in cloud computing platforms, with a focus on high-availability and continuous delivery solutions.
  • Promote engineering excellence and leadership across the board, focusing on effective cross-function teamwork and end-to-end responsibility to ensure security, reliability, automation and maintainability of the infrastructure.
  • Run mission critical services alongside product engineering teams promoting comprehensive monitoring of availability, latency, performance and core business metrics. Establish effective incident resolution and incremental adoption of fault-tolerant, self-healing solutions.
  • Foster the implementation of department-wide processes and standard methodologies to establish a culture of teamwork between engineering teams. This includes root-cause investigation within postmortems to improve the platform and prevent problem reoccurrence.
  • Provide constant guidance, operational management and leadership to set the engineering department on a track of continuous improvement and growth

About you

  • 10+ years of engineering management experience in building, leading and motivating engineering teams responsible for operating and evolving high-availability, high-traffic customer-facing micro services infrastructures (possibly in different technologies stacks). Track record of hands-on technical leadership is a must.
  • 6+ years of hands-on experience in delivering highly distributed, high-complexity concurrent systems.
  • Deep understanding of the implications and the trade-offs of different solutions with regards to performance, reliability, availability and security.
  • Analytical and structured approach in analyzing and solving distributed architectures.
  • Strong problem-solving demeanour and collaborative approach to incidents mitigation, triage and resolution.
  • Solid experience with cloud computing platforms (particularly AWS), applications containerization/orchestration (Docker,/ Kubernetes, Istio), configuration management (Terraform, Ansible, Chef, Puppet) and implementing continuous development, delivery and deployment solutions (GIT, Gradle, Bazel/Pants/Buck, Jenkins, GoCD, TeamCity, Spinnaker, ...) is preferred.
  • Experience in software engineering in any modern language (Python, Go, Rust, Java, Kotlin, C++, C# …Java/Kotlin/Scala/Python/C++/C#/Go …) is a plus.
  • Continuous learner who stays up-to-date with the latest trends and can vet with proper pragmatism and long term vision the adoption of new technologies.
  • Master’s or PhD degree in computer science, engineering or equivalent working experience.
  • Ability to speak and write English fluently.

About the team

We're a start-up embedded within an organization known for its high-caliber talent and excellent benefits. So, you get the best of both worlds - a fast paced, meaningful environment with a genuine work-life balance and more.

Do you love thinking ahead and identifying new opportunities or anticipate future challenges? Do you like driving complex, multi-functional projects following agile principles and pragmatism? Do you enjoy pushing borders and have a passion for the latest technologies?


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Reference Code: 103781 


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