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Zurich, Zurich, CH

Senior Employee Communications Manager (80 - 100%)

About Swiss Re


Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work.



About the Role


As Senior Employee Communications Manager, you will play a pivotal role in engaging and aligning employees with Business Unit (BU) strategies and in facilitating transformation and cultural change. You will plan and deliver key internal communication campaigns at BU level, and position BU senior leadership via impactful communication activities. You will bring relevant experience in internal/employee communications as well strong judgement to connect the dots across Group, BU and regional initiatives.


The Senior Employee Communications Manager:


  • Develops and implements internal communication plans for BU-wide initiatives

  • Creates high quality communications for various formats (writing emails, videos, talking points, preparing town hall presentations in PPT etc) and ghost writes content on behalf of senior leadership

  • Pioneers fresh ideas and innovative communication formats to inform and align employees with the BU strategies and transformation initiatives

  • Advises on the right channel mix in order to effectively land messages with employees and utilises the latest internal communication channels (Yammer, SharePoint, Teams etc) to inform and engage employees in a two-way dialogue

  • Ensures effective sequencing and orchestration of communications

  • Measures the impact of communication activities to further enhance the way we communicate

  • Promotes open, transparent, consistent and timely communication to key stakeholders

  • Actively participates in the BU account meetings and collaborates with colleagues across different communications disciplines


About the Team


You will join a professional and highly motivated global Communications Community that is committed to driving differentiation and help Swiss Re achieve a competitive advantage. We are responsible for managing reputation, supporting the business, aligning employees and facilitating change around the world.


In everything we do, we focus on client needs and consult on appropriate solutions based on business objectives, strategic priorities, annual plans and service demand but also on costs and affordability. Each and every colleague in Group Communications operates in a proactive, collaborative and transparent way and lives up to our commitment "Let's be smarter together". You will join a fun group of strong personalities with a diversity of backgrounds, all thriving in a hectic, fast-paced environment that requires client-focus, interest in the business, a great deal of creativity, and, most importantly, team spirit and personal resilience.


About You


You have


  • A Bachelor/Master degree or equivalent in Communications, Journalism, Political Science or Humanities

  • Minimum of 7 years experience in internal/employee communications in a corporate environment, preferably in a matrix organisation

  • Experience in planning and implementing internal communications campaigns, supporting global or regional initiatives

  • Outstanding storytelling, writing and editing capabilities

  • Excellent MS Office knowledge – including working with PPT; preferably also experience with MS 365 communication tools such as Yammer

  • Excellent stakeholder management skills

  • Strong conceptual, planning and project management skills

  • Confidence to challenge the status quo and speak your mind

  • Creative ideas and an appetite and to apply new tools, formats and strategies A healthy level of attention to detail

  • Stamina and persistence to pursue new ideas

  • Visual communication, design or video editing skills are a plus


You are


  • Fluent in written and spoken English

  • Creative, open to new ideas – and able to pursue these independently

  • A collaborative, engaging, fun teammate

  • Energetic, diplomatic, flexible

  • A good listener, able to quickly grasp complex processes

  • Confident in consulting internal stakeholders at all hierarchical levels

  • Proactive, confident, with high integrity

  • Client-, service- and solution-minded

  • Digital/social media savvy

  • Committed to high quality, also under pressure


Swiss Re embraces diversity and equal opportunity. We are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. Our aim is to live visible and invisible diversity – diversity of age, race, ethnicity, nationality, gender, gender identity, sexual orientation, religious beliefs, physical abilities, personalities and experiences – at all levels and in all functions and regions.


We also collaborate in a flexible working environment, providing you with a compelling degree of autonomy to decide how, when and where we work most effectively!

Reference Code: 107824 


Job Segment: Manager, Management