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Zurich, Zurich, CH

UX Designer (100%)


About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime.

At Swiss Re we combine experience with creative thinking and cutting-edge expertise to create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 13,000 employees across the world.

We offer a flexible working environment where curious and adaptable people thrive. Are you interested in joining us?


About the Role


Are you passionate about creating the best user journey with clean and simple user interfaces? Would you like to design innovative, user-friendly and nimble products for one of the world's leading wholesale providers of reinsurance? So keep on reading.

We are looking for a UX designer, responsible for conducting user research, defining the key problems and translating them into prototypes to be tested and iterated upon. You will craft the overall functionality of the product and ensure an outstanding user experience with continuous improvements.


Ultimately, you will make our internal (Reinsurance core business) & external (B2B as well as B2C) products more user-friendly and intuitive to attract and retain users & customers across the globe – and helping them address some of the world's most urgent challenges. The product portfolio of Swiss Re Property & Casualty and Life & Health consists of approx. +150 web and mobile apps supporting all business functions such as Sales, Underwriting and Claims Management. In addition, we are supporting the innovation team in exploring new solutions in the space of Internet of Things (IoT), Telematics, Automotive, Smart Home, Cyber and Advanced Analytics.


In particular, the role will involve the following key tasks:


  • Facilitate client’s product ideas & visions following design thinking approach, all the way from research, problem definition to interactive prototypes creation and testing with users

  • Design and deliver wireframes, user stories, user journeys, prototypes or any other deliverable that matter, optimized for a wide range of devices and interfaces

  • Gather and evaluate user requirements in collaboration with product managers, business specialists and engineers.

  • Build research-based personas

  • Identify design problems

  • Make strategic design and user experience decisions related to existing and new features

  • Take a user-centered design approach and rapidly test and iterate your designs

  • Performing user testing with the product in question (e.g. conducting A/B tests to measure customer response, analyzing usage data and traffic patterns)

  • Enforce to Swiss Re brand style standards on fonts, colors and images keeping a unified identity for the products

  • Collaborate with other team members and partners

  • Keep up with new standards and industry best practices to ensure a state-of-the-art user experience

  • Take smart risks and develop new insights


The job location is Zurich, Switzerland and Bratislava, Slovakia.


About the Team


We are a diverse and dynamic team of experienced and motivated individuals who are obsessed to solve complex ideas through simple designs. Our goal is to ensure intuitive, consistent, appealing and state-of-the-art user experience of the entire Swiss Re application landscape. With this, we seek to accomplish good acceptance & adoption, increased productivity and last but not the least happy users/customers.


In our role as UX center of competence for Swiss Re Reinsurance we are working very closely with product owners, business owners, business specialists, IT leads and software engineers across the globe.


About You


  • Minimum three years professional experience as UX or visual designer. Preference will be given to candidates who have experience designing complex B2B or B2C solutions for digital environments.

  • Bachelor or Master degree in human-centered design, visual design, communications, computer science, psychology, engineering or a related field.

  • Strong expertise in working with Figma is a must

  • Experience with applying Design Thinking methods

  • Proficient in Google's Material Design Language

  • Basic HTML5, CSS3. JavaScript skills are a plus

  • Experience in applying UX design best practices to design intuitive solutions

  • Desire to work in all aspects of the design process. A solid grasp of user-centered design and testing methodologies, subsystems, and usability and accessibility concerns

  • Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision

  • Ability to iterate your designs and solutions efficiently and intelligently

  • Ability to clearly and effectively communicate design processes, ideas, and solutions to teams, partners and clients

  • Good spoken and written English is a must, German is an advantage

  • An understanding of reinsurance and/or primary insurance is a plus


Desired Skills


  • Be passionate about UX, visual design and other areas of design and innovation.

  • Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model to regularly deliver design solutions for approval

  • Ability to work in an interdisciplinary and multi-cultural environment

  • Be willing to help teammates, share knowledge and experience with them, and learn from them

  • High degree of flexibility, independent and proactive working style.

  • Ability to work well under pressure and on multiple and conflicting priorities

  • Be open to receiving feedback and constructive criticism

  • Eager to try out new technologies. Research and showcase knowledge in the industry’s latest trends and technologies


If you are an experienced and innovative UX Designer who is passionate about finding optimal solutions for demanding problem situations, we would like to speak with you about joining our dynamic team.


In addition to your CV, please provide in your application:


  1. Cover letter answering the following questions:


  • Why do I want this job?

  • What qualifies me for this job?

  • Why am I the right candidate?


2. If possible, show us work samples you are proud of that show that you qualify for this job!


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.

Reference Code: 105661 


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