Solution Architect - Client Delivery

Are you ready to make an impact? Join us in making the world more resilient by delivering innovative software solutions to Swiss Re’s clients. In this pivotal role, you will lead the technical delivery and integration of scalable, secure, production-grade solutions, working closely with clients and cross-functional Swiss Re teams across complex enterprise environments.

About the Role

The Solution Architect Client Delivery is a senior, client-facing role responsible for leading clients through the technical integration and configuration of Swiss Re’s SaaS solutions and services. You will combine integration design, technical leadership, hands-on troubleshooting, and stakeholder engagement to ensure successful client implementations at scale.

The role requires you to:

• Act as the technical lead and primary point of contact for client integrations, upgrades, and support
• Build and maintain deep expertise in Swiss Re's suite of Underwriting and Claims solutions (MagnumXP and PromiseXP)
• Lead client-facing technical discussions and drive integration and configuration decisions based on client requirements
• Design end-to-end integrations, including data flows, authentication models, and system interactions
• Produce high-quality technical blueprints and integration documentation
• Design and troubleshoot API-based integrations across diverse client technology stacks, including deep dives into complex, client-specific scenarios
• Lead and support migrations and upgrades across client environments
• Collaborate with distributed internal teams, clients, and vendors to bring in relevant expertise as needed
• Advise on secure integration practices, data protection, operations, governance, and compliance
• Provide structured client feedback to product teams to drive actionable improvements
• Drive continuous improvement in delivery processes and integration patterns
• Create and maintain clear, accurate client-facing guides and internal support documentation
• Occasional client travel may be required

About the Team

The Client Delivery team is responsible for the successful implementation of Swiss Re’s underwriting and claims platforms (MagnumXP and PromiseXP) across global clients. We operate at the intersection of product, engineering, and client environments, designing scalable integration patterns and ensuring reliable production delivery. You will work in a highly collaborative, international setup with product, security, and operations teams, contributing directly to client success and platform evolution.

About You

• Strong communicator capable of engaging both technical and business stakeholders
• Proven ability to lead technical discussions and influence client decisions
• Deep understanding of API-driven architectures and SaaS integration patterns
• Hands-on problem solver comfortable debugging complex, distributed systems
• Experience working in client-facing or consulting-style environments
• Ability to operate effectively in complex, multi-stakeholder environments

• Significant experience in solution architecture, software engineering, or integration delivery roles
• Proven hands-on background in software engineering (backend/integration focus)
• Ability to quickly build domain expertise in complex business and technical environments
• Strong expertise in APIs (REST), OpenAPI/Swagger, and integration tooling
• Experience designing and delivering integrations in cloud environments (Azure preferred)
• Ability to translate business requirements into scalable technical solutions
• Experience producing client-facing technical documentation and integration guides

Nice-to-Haves

• Experience delivering enterprise SaaS implementations or integration programs
• Familiarity with backend technologies (e.g., Java, C#, Node.js, Python)
• Experience in insurance, reinsurance, or financial services domains
• Knowledge of regulatory and data privacy frameworks
• Cloud certifications (Azure or equivalent)
• Experience with SDLC methodologies (Agile, DevOps environments)

Our company has a hybrid work model where the expectation is that you will be in the office at least three days per week.

The estimated base salary range for this position in Armonk, NY is $140,000 to $210,000. The specific salary offered for this, or any given role, will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/ specialization/ scarcity of talent, experience, education, and employer budget. At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation.  In addition to your base salary, Swiss Re offers an attractive performance-based variable compensation component, designed to recognize your achievements.