Client Accts Analyst SwiftRe Global Ops

About the role:

SwiftRe is an efficient web-based platform providing mid-market and facultative business to our clients. It is an easy to use and efficient online risk placement, claims and accounting channel for clients. This position includes handling a client portfolio with detailed operational focus, steering parameters from post-bind experience and supporting in process and system development.

The role comprises, but not limited to, the following elements:

• Core portfolio comprises of Single Fac risks via SwiftRe Platform and Fac Facilities via Fac Portal
• Leading own portfolio of clients who are insurance companies/brokers from several different geographies with keen focus on operational metrics.
• End to end process of handling portfolio and creating client delight - Monitoring of outstanding statements, overall cash flow management and critical issues needed towards delivering business-sensitive operational results – with undiluted focus on Ease of Doing Business.
• Ensuring that clients submit timely and quality data as per contractually agreements, subsequent analysis & uploading of insurance data into the system.
• Coordination of technical and financial accounting issues with diverse market accounting teams in various Swiss Re Units and regions.
• Providing client administration and support regarding tools, processes and record management.
• Training the clients on a regular basis to update their knowledge on SwiftRe’s accounting and payments processes.
• The role also includes strong interactions with our internal cross-functional and Underwriting teams (via email, phone and in-person visits)
• Find opportunities for simplification, support operational improvements and system enhancement.
• Participation in User Acceptance Testing and reporting out of user summary as the needed arises

About the team:

The makeup of the team includes 11-12 specialized Operations Experts fully responsible for all back-office processes and some front-end processes of SwiftRe suite landscape. In line with our strategy, the team is growing its efforts onto newer Solutions and is encouraged to rise in volume and complexity.

About You:

• Minimum Bachelor/Master's in Finance, Accounting, or related fields. Outstanding performer with minimum 4-5 years of work experience.
• Strong Analytical skills (flair for figures), including Advanced Excel and Microsoft Power BI. Data handling and portfolio steering in previous work experience. SQL skills would be an added advantage.
• Excellent interpersonal & communication skills. Proficient knowledge of European or Asian languages would be an advantage.
• Strong understanding of re-insurance concepts, Accounting and Finance principles.
• Being an agile teammate with the ability to lead own workload and demonstrate a sense of Accountability, Responsibility and Commitment.
• Ability to work together, flexibly, and constructively in a team/group environment including in virtual set-ups.
• Ability to challenge the status quo and prioritize multiple Business Partners (multi-cultural and cross functional teams in a virtual set-up).
• Solid understanding of interfaces and functions. Prior experience with digital applications, automation, solutions, and big data would be an advantage.
• Insurance/Finance related certifications will be an added advantage.