L&H Business Coordinator II

Role Overview

Are you a candidate with strong experience in Re/Insurance? Are you looking forward to work closely with Regional Client Managers, Asia Pricing Office, partner and fellow colleagues based across Asia to support team Origination in administrating Quote life cycle, setting up of Reinsurance Contracts in system and handling quarterly activities such as Treaty Review and Closing by using in-house tools and technology? If yes, here is your opportunity to be part of Swiss Re’s growing L&H Business Services Team across APAC.

For this role, you are encouraged to have in-depth knowhow about insurance and reinsurance products and markets. You will deliver timely and accurate business-processing as well as administrative and technical support to L&H Origination community.

Your responsibilities will have a direct impact on productivity, process efficiency, timeliness, profitability and accuracy of the end-to-end process. In addition, you are encouraged to be a good excellent teammate with dedication, eagerness to learn and collaboration strongly.

About The Team

We are a multinational, dynamic and engaged team working with and supporting APAC’s client facing teams by markets. We act as one team, strive to expand our reinsurance knowledge, develop professionally, and provide excellent service to our internal clients.

Our Purpose and Strategy focus are:

• Maintain trusted & knowledgeable partnership to enable the achievement of the L&H ambition.
• Drive continuous upskilling & ensure the future readiness of process and tools. 
• Prioritize our execution & focus on what matters.

If you are passionate about this position and identify yourself with our values such as, Client centricity, Integrity, Passion to perform, Team spirit and Agility, then you are the right candidate for this position.

Main tasks/activities/responsibilities

Primary responsible for delivering accurate and timely service to Client Managers and for ensuring data accuracy in the following areas: ​

• Quote Onboarding​
• Deal Lifecycle Monitoring & Handling (Quote to Treaty)​
• Treaty Setup​
• Open Treaty Review Process support​
• Contract drafting support​
• Client interaction​
• Reporting and KPI monitoring for stakeholders​
• Testing and improvement proposals​
• More expertise in reinsurance/market know – how​
• Involvement in trainings and projects​

About You/ Qualifications

• Minimum 6 years of experience in Re-Insurance industry. Understanding of Southeast Asia market is added advantage
• Experience working in Reinsurance Admin team or equivalent function handling Quote administration and Treaty Execution process. Ability to read, analyze and interpret contract terms
• Good understanding of Reinsurance value chain process, such as Actuarial, Finance, Underwriting, Contract and Accounting team
• Understanding of Operational Risk Management (ORM) and Risk and Control Self-Assessment Framework (RCSA) is an added advantage
• Eye for details. Analytical and problem-solving skills
• Expertise on Business applications and able to analyze gaps and suggest solutions
• Commendable business communication skills, both verbal and written and cross-cultural understanding
• Well versed on MS Office tools. Power BI skills will be added advantage
• Strong customer focus and service orientation attitude
• Take charge of personal and professional development as an individual
• Ability to negotiate professionally with effective interactions
• Ability to mentor/guide peers in solving technical situations
• Excellent team player with high degree of self-responsibility
• Think strategically to build the knowledge base and develop more use cases for the company to provide fact driven business judgements