Bangalore, KA, IN
Lead Partner Management & OpEx
About the Role:
Lead Partner Data Management and OpEx initiatives for Reinsurance Client Governance (RCG), ensuring strong process adherence, effectiveness, regulatory compliance (AML, ITC, ESG), and audit readiness. The role drives operational excellence, stakeholder confidence, and data-driven governance while developing high-performing teams.
Key Responsibilities
Leadership & Team Management
- Manage end-to-end PDM workflows within the defined KPIs and AML/ITC regulatory standards during onboarding
- Lead, coach, and develop a high-performing team responsible for Partner Data Management, ensuring accuracy, consistency, and quality of partner data.
- Build trusted partnerships with global stakeholders through transparency and strong governance
- Act as subject matter expert on AML/ITC risk and related regulatory topics
- Leverage analytics and automation to strengthen controls, monitoring, and risk transparency
- Support automation and BOT initiatives across PDM, Alert Governance, and AML CDD
Process Adherence & Audit Readiness
- Lead Alert Governance and AML/ITC process governance activities to ensure RCSA effectiveness across all Client Governance processes.
- Ensure effective execution of ITC and AML screening, alert handling, and quality assurance
- Oversee timely Issue and Operational Event (OE) creation in One ORM, including remediation tracking and completion of required documentation
- Develop, monitor and enhance quality metrics, and manage quality assurance dashboards
- Ensure processes, SOPs, and workflows are audit-ready, well-documented, and consistently applied
- Act as key contact for internal and external audits, ensuring timely, high-quality responses and positive outcomes
- Ensure quality assessment of closed alerts and timely resolution of open alerts (AML/ITC)
About the Team:
This position is part of Reinsurance Client Governance; the team acts as centralized team for the Global Reinsurance community in analyzing and managing Anti-Money Laundering and International Trade Control risk of Swiss Re's external business partners.
About You:
10+ years overall experience, including minimum 2+ years in people management
Key Skills & Competencies
- Strong expertise in AML, ITC, KYC, Partner Due Diligence
- Proven experience with driving process adherence controls and audit management
- People leadership and change management capabilities
- Strong analytical mindset with experience in analytical tools (Power BI/Tableau/Stargate etc.)
- Excellent communication and stakeholder management skills
About Swiss Re
Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
Reference Code: 136543
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