Sales Operations Analyst

Role Overview

Are you a candidate with experience in Re/Insurance? Are you ready to work as "One Swiss Re" Team in collaboration with other functions including Client Managers, Actuarial' s based across Asia where jointly we would deliver in Onboarding new deals; Administrating Quote life cycle; Setting up of Reinsurance Contracts and Handling activities such as Treaty Review? If yes, here is your opportunity to be part of Swiss Re’s growing Life & Health (L&H) Sales Operations Team covering APAC regions.

For this role, you are required to have good understanding about Insurance and Reinsurance products, especially on L&H space. By "Taking Accountability", "Driving Simplicity" and with "Decision at Speed" you will lead in administration and support technical advice to Functional teams across various Markets.

Your responsibilities will have a direct impact on productivity, process efficiency, profitability and accuracy of the end-to-end process. In addition, you are expected to be a team member with positive attitude with eagerness to learn, eye to detail and display strong collaboration qualities.

About The Team

We are a multinational, dynamic and engaged global team working with and operationally support APAC's Client facing and Sales enabling teams across multiple markets in APAC. We also analyze Contract terms and update relevant system which will have direct downstream impacts on profitability calculations as well internal and external reporting. We exhibit One Swiss Re team, constantly upgrade our business knowledge and strive for quality output of our deliverables.

Our Purpose and Strategy focus are:

• Maintain trusted & knowledgeable partnership to enable the achievement of the L&H ambition.
• Drive continuous upskilling & ensure the future readiness of process and tools. 
• Prioritize our executions & focus on what matters.

If you are passionate about this position and identify yourself with our values of Client centricity, Integrity, Passion to perform, One Swiss Re and Smart Simplicity, then you are the right candidate for this position.

Main tasks/activities/responsibilities

• Reflecting Quote Onboarding​ status in internal systems
• Deal Lifecycle Monitoring
• Analysis of Contract terms and Setup​ in internal systems
• Reduce risk of leakage and operational issues
• Enhancing know how with changing business dynamics ​
• Ensure adherence to IFRS requirements
• Supporting Annual Review of our portfolio​
• Consistently meeting KPI on Operational deliverables   
• Reporting and KPI monitoring for stakeholders​
• Audit relevant responses
• System relevant testing and improvement proposals​
• Involvement in trainings and projects​

About You/ Qualifications

• Work experience of 3 years in Re-Insurance industry is advantage
• Experience working in Reinsurance Administration team or equivalent function handling Quote administration and Contract Execution process
• Ability to read, analyze and interpret contract terms
• Basic understanding of Reinsurance value chain process, such as Actuarial - Finance, Underwriting – Claims – Contract - Valuation - Accounting teams etc
• Understanding of Operational Risk Management (ORM) is an added advantage
• Good communication skills, both verbal and written and cross-cultural understanding. Ability to negotiate professionally with effective interactions
• Analytical and problem-solving skills with strong focus on Quality deliverables  
• Positive outlook and Team player with high degree of self-responsibility
• Strong Stakeholder focused and Collaborative mindset
• Eagerness to learn - Good Listener and Eye for details
• Hands on experience on MS Office tools
• Take charge of personal and professional development as an individual
• Ability to mentor/guide peers in solving technical situations