Bangalore, KA, IN


Senior Cloud Support Engineer 

About Swiss Re

The Swiss Re Group is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. It anticipates and manages risk – from natural catastrophes to climate change, from ageing populations to cybercrime. The aim of the Swiss Re Group is to enable society to thrive and progress, creating new opportunities and solutions for its clients. Headquartered in Zurich, Switzerland, where it was founded in 1863, the Swiss Re Group operates through a network of around 80 offices globally. It is organised into three Business Units, each with a distinct strategy and set of objectives contributing to the Group’s overall mission.


About the Role


As a Senior Cloud Support Engineer for iptiQ Americas, you will be working on several of the key technology initiatives leveraging cutting edge data, cloud and integration technologies. You will be working with some of the brightest and smartest people who are set to change the insurance industry. Working within the CTO organization and reporting to the manager of iptiQ Americas IT Bangalore office, you will support cloud-based solutions and follow DEV Ops practices working with a revolutionary technology stack. You will perform system administration of multiple systems across environments, mentoring support engineers and work with Engineering on opening bugs and requests with all required diagnostic information.  There will be a requirement for your day to be from 7am to 4pm.  Also, you will be required to participate in on-call rotation.


  • Develop and maintain build plans for continuous integration and testing
  • Develop and maintain CI/CD build plans to integrate unit tests, code analyzers, code coverage measurements, security scans, automated tests, software deployments and reports with automation pipeline
  • Integrate and automate code quality checking (static analysis, vulnerability assessment) into software development lifecycle
  • Maintain up to date knowledge of industry trends, technologies and standards.


About the Team


Become a part of a growing and dynamic entrepreneurial team within the established Swiss Re Group. iptiQ is a start-up unit, established to provide innovative protection solutions directly to consumers. Our team delivers the coordination, infrastructure and competences that are key to driving forward this new business; working closely with our partners and clients. Our mission is to reduce the protection gap by simplifying life insurance and making it more accessible to people. Our motto is "Transforming insurance. Powering your progress". For us this means making life insurance easier to sell, to buy and to trust.


IptiQ provide a modular B2B2C platform that can be customize to business needs. Our end-to-end omni-channel offering includes a quick quote, need assessment, e-app and agent/customer portals.  Enabled by data-driven underwriting, progressive technology and integrated data.


About You


  • Must have 8+ years in software development executing extremely complex IT projects 
  • Must have 3+ years of experience with Cloud Service Providers (CSP), especially Azure.
  • Develop and perfect DevOps automation scripting/tools such as Powershell, Ansible, Jenkins, Git, Puppet and Chef.
  • Source-code management and administration of infrastructure control tools and development in process-driven environments
  • Good Understanding of Operation Management Technologies - Log Aggregation, Server Monitoring, Process Monitoring, Application Monitoring - Splunk, Nagios, NewRelic, Logstash, Kibana
  • Experience maintaining high availability production systems in a Public/Private Cloud environment.
  • Web Services experience with Apache, Nginx, and RESTful APIs
  • Familiarity with databases: SQL, NoSQL and Oracle
  • Kubernetes / Docker Swarm or Any other Docker Orchestration Technologies is a plus
  • Demonstrated ability to execute on projects from start to finish with deep technical

Reference Code: 85306