Senior Employee Engagement Manager

About the Role (Summary)

As Senior Manager, Employee Communications APAC, you will be responsible for the development, implementation and execution of employee communications initiatives to effectively engage employees on Swiss Re Asia's strategy, the Group strategy and the global cultural transformation to drive business impact.

 Key to success will be understanding the mood and attitude of Swiss Re employees via e.g. employee insights, local media reports and social media posts and applying these insights in communication initiatives.

Responsibilities include working closely with internal stakeholders to implement support leadership communications to foster staff engagement in alignment with the business unit's priorities. You embed a strong business driven narrative and understand our competitive positioning across the company. In addition, you will be the account manager working with the Bangalore Service Centre and other Global Services locations to meet the communication needs and ensure consistency with broader divisional communications.

You will be responsible for planning and implementation of coherent and impactful communications initiatives to support our strategy roll-out across the region, working closely with internal stakeholders across APAC and the regional/global Communications team. This would include key employee engagement activities in APAC such as regional reinsurance townhalls and dialogues led by business heads. You will also work in close collaboration with the APAC communications team to manage the demand for other employee communication activities in the region to ensure consistency and alignment

About the Role (Tasks)

• Serves as Senior Manager, Employee Communications APAC, providing solutions to meet employee communications needs
• Scans internal and external environment to understand mood, attitude and trends around employee engagement.
• Develops comprehensive business-driven local narrative 
• Implements internal and communication plans that raise employee awareness and understanding of Group / Regional strategy. 
• Manage platforms and foster two-way communication to engage all APAC employees in discussions. 
• Develops and implements integrated campaigns to raise awareness and understanding of Swiss Re's strategy support Group/Regional strategy. 
• Drives more focus in internal comms around strategically relevant topics with clear differentiation of purpose and use across new communication channels.
• Raise SR’s position/voice on the four key I&D focus areas across internal/external channels, supporting employer brand. 
• Develops key messages and ensures consistency 
• Manages budget for communication projects and reports on results 
• Measures success based on KPI

About the team 

You will join a very professional and highly motivated global Communications Community that is committed to driving differentiation and help Swiss Re achieve a competitive advantage. We are responsible for managing reputation, supporting the business, aligning employees and facilitating change around the world.

 In everything we do, we focus on client needs and consult on appropriate solutions based on business objectives, strategic priorities, annual plans and service demand but also on costs and affordability. Each and every colleague in Group Communications operates in a proactive, collaborative and transparent way and lives up to our commitment "Let's be smarter together". You will join a fun group of strong personalities with a diversity of backgrounds, all thriving in a hectic, fast-paced environment that requires client-focus, interest in the business, a great deal of creativity, and, most importantly, team spirit and personal resilience.

About You  

You have

• A University degree or equivalent in Communications, Marketing or Business Administration
• 10-12 years of professional-level experience 
• Exposure to Asia regional / global integrated communication campaigns
• Experience in working with diverse cultures and understanding of cross-cultural nuances
• Practice in Global Services Offices, financial services or B2B as an advantage 
• Hands-on experience in delivering creative, efficient and effective marketing initiatives
• Working experience in India, preferably with a MNC. 
• Strong story-telling and writing skills 
• Proven skills in deploying social and digital media
• A healthy level of attention to detail 
• Stamina and persistence to pursue new ideas 
• Local knowledge of key agencies, groups and associations in India

You are

• Confident in consulting executive management 
• At ease to liaise at all hierarchical levels 
• Mature and able to deal with stakeholders decisively 
• A collaborative, engaging, positive team player 
• A results-driven, "can-do”, self-starter personality 
•  A fast learner • Able to grasp complex processes and projects
•  Client-, service- and solution-minded
•  Energetic, diplomatic, flexible and creative
•  Proactive, confident, with high integrity
• Committed to high quality, also under pressure 
• Excellent oral and written command of English