Senior Operations Insights Specialist

 Are you passionate about transforming complex data into actionable business insights? Join our dynamic Life & Health Operations team where your analytical expertise will directly impact on our growing APAX markets portfolio. This is an opportunity to be at the intersection of data analysis, financial monitoring, and operational excellence in a global reinsurance environment.

About the Role

As a Senior Operations Insights Specialist, you'll be the analytical backbone of our expanding APAX markets, driving data-informed decisions that enhance client service delivery and operational efficiency. Your insights will directly influence business strategy while you work with cross-functional teams across the Asia Pacific region.

Key Responsibilities

Data Quality and Risk Management

• Identify risks and process gaps, recommend monitoring tools and controls to strengthen governance across operations and data-related initiatives
• Drive data quality improvements in collaboration with enabling teams to reduce risk exposure and optimize resource utilization
• Provide audit and regulatory support by coordinating with TA Operations, Regional Relationship Managers and local/branch level auditors

Advanced Validation & Reporting

• Manage regulatory reporting requirements for APAX and ANZ, including VAT/GST and APRA related submissions
• Review contractual agreements and perform detailed validations related to premiums, claims and underwriting clauses
• Prepare product level summaries to generate insights for Operations, Portfolio Management, Actuarial and Product teams
• Validate new business deals and complex treaties, supporting actuarial modelling across the Asia region
• Perform premium rate validations using Python, SQL and formula-driven logic to identify variances
• Supporting automation initiatives by defining validation logic and enhancing end-to-end validation workflows
• Develop dashboards and insights using Power BI and other visualization tools

Financial Monitoring

• Support Actuarial and Finance teams with financial monitoring for the L&H business
• Conduct financial comparisons including Actuals vs Estimates, cash flow variance analysis, and collaborate to resolve discrepancies
• Lead quarterly monitoring activities and prepare reports supporting regional closing cycles
• Analyze revenue trends and key statistical metrics during periodic closing
• Perform pre-and post-closing activities and publish control and monitoring reports
• Compare new business volumes with client reported data to support accurate financial projections
• Conduct simplified lapse studies to identify early warning indicators and highlight business-impact trends

About the Team

The L&H Operations Insights team is part of Life & Health Operations. The team plays a pivotal role in delivering high-quality operational insights, maintaining robust financial controls, and enabling risk mitigation. With the growing scale and complexity of APAX markets, the team ensures agility, client centricity, and proactive performance monitoring across key portfolios.

About You

You're a detail-oriented analytical professional who thrives in a collaborative environment. You have a knack for translating complex data into meaningful business insights and enjoy working in a diverse, multicultural setting. Your ability to think critically and challenge the status quo makes you an ideal candidate to help drive our operational excellence initiatives.

We are looking for candidates who meet these requirements:

• 4-6 years of experience in Life & Health Insurance/Reinsurance, preferably with exposure to Financial Planning and Analysis
• Strong technical understanding of L&H concepts with a solid end-to-end value chain perspective
• Advanced analytical skills with expertise in Excel, SAS/SQL and Stargate
• Excellent communication skills (written and verbal) with the ability to drive outcomes aligned to risk management standards
• Strong stakeholder management experience across multicultural and cross-functional teams in a virtual environment