Bangalore, KA, IN
Senior Service Delivery Manager for DevSecOps
You are passionate about operational excellence and known by a positive "can do attitude". With proven experience in the transformation of IT operations to an agile, cloud-based environment based on DevSecOps methodologies, you have driven continuous improvement in service operations integration and management centred around the customer experience.
Essentials
- At least 10+ years of total IT experience out of which a minimum 3+ years of experience in a similar role, ideally in highly secured and regulated environments.
- Strong understanding of DevSecOps methodologies and tools, and comprehensive knowledge of SDLC as well as public and private cloud environments.
- Familiarity with CI/CD tools, version control (Git), artifact management, code quality and artifact security.
- Strong understanding of IT service management processes and supporting tooling and technologies.
- Experience in managing service providers based on customer-centric metrics such as XLAs.
- Experience with agile delivery methods, especially Scrum and Kanban.
- Solid working knowledge of data analytics (preferably Power BI), as well as process automation (preferably Power Apps and Power Automate).
Your personal skills
- Self-starter, able to take initiative to drive topics on your own, strong team player with a critical results-oriented attitude.
- Analytical, innovative, and determined personality with structured delivery-focused working mode.
- Strong communication and interpersonal skills with stakeholders across all levels of the organisation, with excellent command of English.
- Comfortable in an ever-changing and challenging environment; working well under pressure, questioning status-quos and able to think ‘out of the box’.
About Swiss Re
Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
Reference Code: 132964
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Manager, Management