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Boston, MA, US

Business Systems Analyst


About iptiQ

iptiQ is a risk tech start-up within Swiss Re Group. Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime.

iptiQ provides digital, bespoke and transparent L&H and P&C protection products in a B2B2C manner. Founded in 2014, we're transforming the way consumers buy insurance with a unique digital insurance engine which incorporates the latest technology with world-class underwriting capabilities. We build strong partnerships to sell insurance via trusted brands.

iptiQ offers a flexible working environment where curious and adaptable people thrive. Are you interested in joining us?


About the role


As a Business Systems Analyst, you have an exceptional and exciting opportunity to join the New Business Operations team responsible for support of and improvements to our eApplication. You will join a diverse team committed to delivering services to iptiQ's wide variety of clients.


*Please note that this role does not accommodate a fully remote schedule. Expectation would be for the Business Systems Analyst to report to the Boston office 3 days per week.


As a part of this team, you will:


  • Partner with stakeholders to develop and document Features, and User Stories related to our eApp
  • Work with external vendor partners and TPAs to ensure the highest quality of work product
  • Identify, propose, and implement improvements across our platform or operational processes including documentation and change management
  • Collaborate cross-functionally to deliver exceptional results
  • Create holistic test strategies & test plans to facilitate flawless delivery of new or enhanced functionality
  • Research and analyze current production issues or functionality, impacts on customers and partners, propose thoughtful solutions, and execute implementation


You are:


  • A college graduate with at least 4 years experience working in a systems or business analyst capacity
  • An excellent written and verbal communicator
  • Adept at working collaboratively or independently depending on the situation
  • Experienced with Agile software development methodology, and general project management best practices
  • Experienced with writing business requirements and test plans to support agile projects
  • Skilled at putting structure around ambiguous requests, and navigating rapidly shifting priorities
  • Resourceful
  • A creative and strategic problem solver
  • Experienced with AzureDevOps or a similar work management system


Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.

During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.


Reference Code: 104512 

Nearest Major Market: Boston

Job Segment: Underwriter, Change Management, HR, Insurance, Research, Management, Human Resources