Claims Analyst (Hybrid)

Do you perceive the insurance world to be thrilling? Do you think of pursuing your career in a well-known insurance company? Do you want to grasp a lasting work opportunity that enables continuous professional development? If so, we have a job, which is tailor-made for you!

About the role

Your main responsibilities will entail processing, analysing and supporting claims activities for specific claims' portfolio, including system support, improvements and testing in conjunction with claim process. Furthermore, you will lead and participate in various claims, accounting and operational projects.

The claims analyst is accountable for day-to-day administration of Low claim matters, where they independently process, assess and adjudicate all claims within a certain authority limit. The employee will in addition report relevant information to the management, liaise with underwriters, brokers, lawyers, etc. on key claims-related issues and supports business teams as well. They are also encouraged to proactively pursue their career advancement by developing current and new areas of competence on their own initiative.

Your essential responsibilities will be:

• Analyse, control and examine any claims documents and reports received to timely complete any required adjustments

• Establish and handle claims files in appropriate system in timely manner and in consistency with applicable SOP and Claims Handling Expectations

• Use diary and action plans to keep the claims moving towards final resolution, completing annual claims reviews

• Adhere to implemented key controls and periodically provide an overview of each of the assigned accounts to a portfolio manager

• Serve as first point of contact to external clients and assist them with any inquiry they may have in relation to claims and operational issues

About the team

We are an international and growing team of insurance professionals supporting the claims handlers based in EMEA region in handling direct claims, both primary and excess. Additionally, we have just embarked on the new captivating journey – adjudicating of low value claims for Marine, Aviation, Casualty and Property lines of business. We seek to understand and meet our customers' needs, and we strive to provide tailored claims services. At the same time, our mission is to make our employees happy by crafting a positive work environment. We genuinely value your work-life-balance by providing an excellent deal of flexibility in terms of working hours. Would you like to fuel your potential by becoming a part of our excellent team?

About You

Nobody is flawless and meets 100% of our requirements. If you, however, meet some of the criteria below, and we caught your interest, we'll be more than happy to meet you!

• Minimum of 3 years of professional experience working in (re)insurance, preferably in Claims, Claims Ops or Underwriting

• Outstanding customer focus and interpersonal skills allowing you to actively contribute to the team spirit as well as effectively connect with people in multinational environments

• Ability to work both independently or collaboratively while prioritizing and multitasking in a fast-paced environment

• Proficiency in English (reading, written and verbal)

• Strong analytical skills, digital literacy and experience with MS Office Package

For Slovakia the base salary range for this position is between EUR 1700 and EUR 2800 per month (for a full-time role). The specific salary offered considers: 

• the requirements, scope, complexity and responsibilities of the role, 

• the applicant’s own profile including education/qualifications, expertise, specialization, skills and experience. 

In the situation where you significantly exceed the requirements, the offered salary may be above the advertised range. 
In addition to your base salary, you may be eligible for additional rewards and benefits including an attractive performance-based bonus.

This job offer is suitable for people who have been impacted by the invasion of Ukraine.

We contact all candidates via email. If you have not heard back from us, please check your spam folder.

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