Bratislava, SK
IT Support Engineer
Are you looking for an opportunity to work in a modern and dynamic environment? Do you like to work for the collective success of the team? Is helping others something that gives you satisfaction? We are seeking an enthusiastic IT Support Engineer to become a valuable member of the Bratislava IT team.
As an IT Support Engineer in our team, your role will include:
- Contribute to the effective and efficient handling of all levels of technical support cases from basic user questions to issues requiring more in-depth technical and problem-solving skills
- Update asset inventory, installation of Swiss Re computers, decommission hardware when required, deliver the requested hardware/software requested with appropriate tasks to be carried out, complete tickets for tasks assigned with appropriate updates and closure
- Responsible for inventory in the asset management tool, handle reparations with vendors, replacement of devices and donations of old hardware as well as disposal of electronic scrap
- Equipment loan administration and provide meeting-room support
About the Team
We are a small group of people that makes its best to keep our 2000+ colleagues happy and enables them to deliver their business goals. Apart from that, we also want to have fun at work by maintaining positive mood within the team. We will be happy to take you on board and enjoy daily work with us.
Personality requirements and skills
Nobody is perfect and meets 100% of requirements. If you, however, meet most of the criteria below, we will be happy to meet you in person:
- At least 2-3 years of experience within similar role
- Up-to-date technical knowledge to support End-User Computing services
- Experience in searching and analyzing relevant information to make sound decisions and tackle large scale problems in a timely manner would be useful
- Experience in establishing and building credibility quickly and managing relationships with internal and external clients and peers is an advantage.
- Strong customer focus
- Fluent in the English language
We are looking forward to your application!
For Slovakia the base salary range for this position is between EUR 1,500 and EUR 2,500 per month (for a full-time role). The specific salary offered considers:
- the requirements, scope, complexity and responsibilities of the role,
- the applicant’s own profile including education/qualifications, expertise, specialisation, skills and experience.
In addition to your base salary, Swiss Re offers an attractive performance-based variable compensation component, designed to recognise your achievements. Further you will enjoy a variety of global and location specific benefits.
Eligibility may vary depending on the terms of Swiss Re policies and your employment contract.
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About Swiss Re
Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
Reference Code: 136472