Senior Business Analyst

About the role 

 In your role you will contribute to Swiss Re's healthy and transparent risk culture where everyone engages in continuous risk accountability activities.

Are you looking to play a leading role in the requirements engineering for creative, user-friendly solutions that help Swiss Re employees deliver on their dedication of making the world more resilient?  Would you like to build on business analysis skills and take the next step up in the Information Technology value chain – and beyond? Are you attracted to diverse challenges that require you to zoom out to a 'big picture' architecture view?  Then you are exactly the person we are looking for! 

We are searching for a Senior Technical Business Analyst, whose main responsibility is to manage, analyze and translate requirements into solutions for our leading-edge MS Dynamics marketing platform. You will be working directly with our specialists in business and marketing to enable Swiss Re to better connect with its clients and to support our business to generate leads and revenue. You help accelerate Swiss Re Communications and Marketing along its digital transformation journey, with the goal of becoming a true digital enterprise. 

Responsibility and tasks: 

• Work directly with stakeholders to manage priorities and requirements to incorporate customer feedback, usability and user interface needs when crafting solutions. 
• Challenge problem statements and analyze underlying needs. 
• Manage senior stakeholders in collaboration with Product Owner to define communication strategy, manage expectations, and ensure alignment.
• Capture, analyze and translate requirements into functional and/or technical specifications.
• Produce plan for implementation and coordinate with delivery team.
• Produce functional and business user documentation – including use cases, business rules and test cases.
• Validate proposed solution design against requirements. 
• Participate in user acceptance testing (UAT) and prepare documentation for sign-off.
• Support change initiatives and adoption with all parties (team, stakeholders, users) through training & communication materials.

About the team 

Welcome to a diverse and inclusive team that is responsible for Swiss Re's Human Resources, Corporate Real Estate & Communications applications. We believe in shared leadership and broad aligned autonomy for our squads, allowing everyone's ideas to thrive. Our team spans across the globe, united by our core values of passion to perform, openness, respect and integrity, humbleness, and curiosity. We are dedicated to improving our work every day for our valued customers. If you share our vision and ambition, we would really like to hear from you! 

About you

Professional background and experience

• Ability to synthesize complex information and present findings in clear, concise, and compelling manner.
• Strong visualization and documentation of BA artefacts
• Experienced in IT Project Management and in Business Transformation projects.
• Experienced in marketing automation tools and data structure, event and/or lead management. Preferably experience using Microsoft Dynamics 365 Marketing Tool or a similar marketing automation platform.
• Experienced in working with agile methodologies and software development lifecycle, solid understanding of process modeling and process improvement methodologies
• Proficient in data analysis and visualization (Excel/Power BI)

• UX experience / UX research considered a plus.

For Slovakia the base salary range for this position is between [EUR 3,100] and [EUR 5,100] per month (for a full-time role). The specific salary offered considers:

• the requirements, scope, complexity and responsibilities of the role,
• the applicant’s own profile including education/qualifications, expertise, specialisation, skills and experience.

In addition to your base salary, you may be eligible for additional rewards and benefits including an attractive performance-based bonus.

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