Workforce Planning Expert

We are seeking a highly skilled and motivated Workforce Planning Consultant to join the Fidelity project team. The Fidelity project at Swiss Re develops and implements software application & processes to support operational workforce planning. The Workforce Planning Consultant will collaborate with end-users and senior stakeholders to define the required process and software enhancements needed to enable company-wide adoption. They will also work as part of the Fidelity team to develop, test and roll out agreed changes. Other responsibilities will include delivering training, creating documentation, end user support and involvement in transitioning the software to business as usual (BAU) operations. The Workforce Planning Consultant will report to the Head Strategic People Planning & Analytics.

About the Role

Main Responsibilities

•    Collaborate with end-users and senior stakeholders to define required process and software changes.
•    Work as part of the Fidelity project team to develop, test and roll out agreed changes.
•    Define and document business processes.
•    Create training materials and deliver training to end users.
•    Create product documentation.
•    Provide support to end users.
•    Help drive successful transition to business as usual (BAU) operations.

About You

Required Skills

•    Strong verbal and written communication skills, attention to detail, customer service, and interpersonal skills.
•    Ability to negotiate across multiple stakeholder groups, facilitate effective prioritization and reach agree shared solutions.
•    Understanding of operational workforce management and strategic workforce planning.
•    Ability to work independently and manage time & tasks effectively.
•    Good understanding of agile ways of working.

Required Experience

•    Previous experience in a similar role involving developing and deploying large-scale IT solutions for workforce management combined with the associated business process changes, user training and overall organizational change.
•    Experience working in insurance, financial services, or consulting / professional services
•    Working as part of a global agile team.

Required Education

•    Bachelor's degree in business management, economics, finance, accounting or relevant field.
•    Professional certifications in business analysis, HR or related fields.

For Slovakia the base salary range for this position is between 1800 EUR and 2900 EUR per month (for a full-time role). The specific salary offered considers:
•    the requirements, scope, complexity and responsibilities of the role,
•    the applicant’s own profile including education/qualifications, expertise, specialization, skills and experience.
In the situation where you significantly exceed the requirements, the offered salary may be above the advertised range.
In addition to your base salary, you may be eligible for additional rewards and benefits including an attractive performance-based bonus.
 
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