Share this Job
Apply now »

Chicago, IL, US

Claims Expert

About the Role:

Are you experienced in the handling of directors and officers liability claims? Do you embrace the challenge of handling complex claims while providing market leading customer service? Are you motivated by working in a highly collaborative environment? This is a rare opportunity for a dedicated professional to join our dynamic US Financial Lines Claims team with the backing of Swiss Re's strong industry reputation.

We are seeking an experienced claims professional with a real passion for providing exceptional customer service. Employing excellent adjudications skills, you will independently handle financial lines claims from first notice to resolution while also working closely with the underwriting and products team.

You will be based in one of our Swiss Re US locations including Chicago, Kansas City or New York. In addition to handling claims in North America, you will work with colleagues across international regions, providing advice and insight into US trends and exposures. You will also work with business partners to market our products and services through industry events and client meetings.


The Opportunity:

  • Actively manage a portfolio of directors and officers, fiduciary or employment practices claims, or a mixed portfolio of such claims, with responsibility for end-to-end adjudication processes
  • Confidently navigate in both primary and excess insurance claim environments
  • Collaborate with customers and brokers to achieve the most advantageous claim resolution
  • Work with the Operations team to ensure effective and efficient claim administration and accurate data
  • Actively engage with Client Markets and support marketing efforts by meeting with current and prospective clients
  • Provide high level analysis of claims portfolio results to the business
  • Identify and analyze claim trends
  • Review, support and assist in developing policy wordings and tailored solutions for clients
  • Liaise with Actuarial, Finance and Risk Management colleagues to share information in the management of claims, clients and risks
  • Represent and promote Swiss Re Corporate Solutions at industry conferences, client events and professional society functions

About You:

  • A university degree or equivalent is required
  • A law degree is not required, but is highly desirable
  • 7 years' experience handling Financial Lines claims
  • Possess or willing to acquire adjuster licenses as needed for various jurisdictions
  • Strong analytical, negotiation and influencing skills
  • Excellent verbal and written communication skills
  • Self-starter requiring minimal direct supervision
  • Strong interpersonal skills
  • 5-10% travel


For New York, NY, the estimated base salary range for this position is $116,000 to $213,000.  The specific salary offered for this, or any given role will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget.  At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation.


About Swiss Re Corporate Solutions 


Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.

Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.

During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.


Reference Code: 124213 



Nearest Major Market: Chicago

Job Segment: Liability, Claims, HR, Risk Management, Underwriter, Insurance, Human Resources, Finance

Apply now »