Hong Kong, Hong Kong SAR, HK
Underwriting Solutions Consultant
Are you passionate about transforming underwriting processes through innovative solutions? Join our dynamic team at Swiss Re as a Underwriting (UW) Design Consultant where you'll shape the future of Life & Health underwriting in the APAC market, combining your technical expertise with client relationship skills to deliver impactful solutions that drive business growth.
About the Role
The role is client facing and requires the ability to identify client opportunities, build and evolve existing solutions, identify use cases to meet client specific business strategies, and implement solutions to achieve Swiss Re's Solutions growth ambitions. The role requires strong collaboration skills working across different teams within Swiss Re to execute the right solutions for our clients.
The primary responsibility of this role is to originate, implement and evolve UW L&H Solutions from an UW perspective.
- Develop, build relationship and maintain regular dialogue with our clients' key decision makers (COO, UW, IT or Transformation teams etc) to identify opportunities for UW solutions.
- Identify areas of opportunities (eg POC, use cases, product innovation bundle etc) to persuade internal and external clients to adopt UW Solutions
- Work closely with markets, UW and data community ats to design solutions that are robust and fit for purpose/market
- Ensure quality of the rules that are delivered to clients and set up best practice for future implementations together with Central Rules Team (CRT)
- Continually review how to enhance our solutions offering to establish our risk knowledge leader positioning
- Data anlytics knowledge to review client’s rulebase performance and suggest area of improvements through data analytics
- Stay abreast of Lifeguide and other SR UW initiatives in order to demonstrate our risk expertise to clients
- Understand and appreciate the dependencies of UW Solutions functionalities and IT effort and be able to work closely with IT and Product teams to maximise our differentiation in market
- Be close to external developments ( eg electronic health records) that impact our clients and proactively evolve our solutions to address clients' needs and painpoints
- Have a deep understanding of the operational KPI and needs of our clients and be able to demonstrate the value add of UW Solutions to these KPIs
- To have a strong understanding of the competitive landscape and help to enhance our differentiation vs competition
- Foster a strong team spirit of collaboration, innovation and execution orientation.
- Work with key internal stakeholders and colleagues to develop strong strategic overview for UW Solutions.
- Represent Swiss Re Solutions at conferences and external industry events.
- The role involves travel and periods of on-site work in both client and regional Swiss Re offices.
About the Team
The Underwriting L&H Solutions APAC team is a dynamic, technology-driven group within L&H reinsurance. With a strong presence across Singapore, Hong Kong, and China, we combine Swiss Re's deep risk expertise with cutting-edge digital innovation to transform the underwriting value chain.
We harness AI and advanced analytics to drive automation, unlock meaningful data insights, and forge strategic partnerships that shape the future of underwriting. Our team collaborates closely with Client Markets, Underwriting, Solutions XFT, and our clients, ensuring we deliver impactful, end-to-end solutions that enable smarter, faster, and more sustainable underwriting practices.
About You
- Direct insurance or reinsurance (Life and Health) experience of 3 - 5 years
- Life & Health Underwriting background is required ideally with experience underwriting L&H cases in an insurer/ reinsurer
- Background in managing projects and/or operational transformation is preferred
- Very good knowledge of life insurance risk products
- Solid to strong business analysis skills and the ability to prepare clear business requirement documents
- Solid to strong project and change management skills
- Ability to create rapport & maintain good relationships with the team, underwriters and other important stakeholders (both internal and external)
- Well-developed decision-making and problem-solving capabilities
- Self-directed learner, who prefers a hands-on approach to acquiring skills
- Ability to create structure in ambiguous spaces and manage client expectations
- Ability to facilitate workshop sessions for business and underwriting design
- Excellent interpersonal and communication skills, both written and verbal including: delivering difficult messages, giving public presentations, leading workshops, negotiating/prioritizing resources, and providing demonstrations to clients
- Confidently use advanced features of Windows programme
- Show true teamwork, have a flexible and team-based approach to working with the ability to be able to carry out research and work independently when required
- Take personal responsibility and accountability
- Experience with the deployment of new technologies
- A flexible approach to travel is required
- Fluent in written and spoken English; any other language will be an add on
About Swiss Re
Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
Reference Code: 135491
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