Kansas City, MO, US
Claims Operations Specialist
Are you an experienced Claims Specialist with solid claims resolution and customer service skills? We are looking for a proactive claims professional who is organized and can work well independently and as part of a team and is keen on career development. If this resonates with you, this may be your role!
About the Role:
The Claims Specialist is responsible for prompt and efficient analysis of claim documents for P&C business received by our internal/external clients.
- Review claim documents and assist in the setup of new claims, correspondence with clients, and processing financial updates in the system.
- Work within the offshore team to resolve issues and improve processes by performing root cause analysis.
- Maintain data quality overall and create consistency between the information in the system and the treaty or contract.
- Demonstrate understanding of the financial transaction end-to-end process and understand the impact of automation and dependencies.
- Ensure requirements of corporate policies and controls are met.
About the Team:
Our Claims P&C team brings significant value to Swiss Re with accurate and knowledgeable claims handling. And our Specialists are an integral force within the teams by remaining abreast of company and industry changes as well as changes in internal processes and procedures. They lead the way ensuring team objectives are completed timely and accurately according to, and exceeding, company and industry standards!
About You:
Do you possess leadership skills to lead, inspire, and coach others with ability to promote teamwork across organizational boundaries and countries? If you are also collaborative, agile across multiple priorities and keen on meeting deadlines, this role may be for you!
- Insurance experience, preferably 2-3 years in Claims or Claims Operations.
- Ability to handle multiple activities, meet deadlines and prioritize workload.
- Effective interpersonal and communication (written and verbal) skills.
- Able to work in a virtual/remote international/global/multicultural team environment.
- College degree or related business experience preferred.
The position will be located in our Kansas City, MO office. Our company has a hybrid work model where the expectation is that you will be in the office two to three days per week on average.
About Swiss Re
Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.
During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.
Keywords:
Reference Code: 131707
Nearest Major Market: Kansas City
Job Segment:
Claims, Operations Manager, HR, Insurance, Operations, Human Resources