Kansas City, MO, US

Operations Officer/Specialist

Do you enjoy working with people and would you like to be part of a dynamic team? Do you look for an opportunity to work in an international environment (mainly Europe & Asia)? As Operations Manager you will be in charge of various divisional processes and directly involved in strategic topics. 


About the team 

The Group Enterprise Architecture (EA) & Tech Corporate Solutions (CorSo) team drives IT architecture standards for applications, data, and technology as well as defining Group target architectures to ensure synergies across business units. The Tech CorSo Team leads and develops technology solutions for the Corporate Solutions business. 

You will specifically join the Group EA & Tech CorSo Office, a central team in the Division. We are responsible for the strategic oversight of the division, financials, overarching communication strategy and execution as well as the direct leadership support. 

We offer a flexible working environment where curious and adaptable people thrive.  


About the Role  

We are looking for an Operations Manager to join our Group EA & Tech CorSo Office team. In your role, you will work hand-in-hand with the Divisional Operating Officer (DOO) and provide a broad set of operational and administrative support to the Head of Group Enterprise Architecture & Tech CorSo as well as the division's leadership team. Being the central point-of-contact, you ensure that various processes across the division are driven efficiently and effectively. Depending on your interest, you can gradually assume more responsibilities and help shaping the role.  


Your Main Responsibilities:  

  • Be a trusted partner and go-to person for the leadership team and the whole division 

  • Lead and complete the overarching communication strategy for the division (including online platforms such as SharePoint, Viva Engage and Teams) 

  • Support the conceptualization events for the division and individual departments (leadership workshops, townhalls, social events, etc.)  

  • Be involved in strategic financial review and the definition of strategic directions for the division 

  • Monitor and track the actuals and development of FTE data 

  • Orchestrating and assisting with the preparation of senior management communications, presentations and strategic documents and ensuring timely delivery of submission for various bodies 

  • Lead and/or support ad-hoc assignments, projects and initiatives as needed 


About you  

  • You are a professional with experience in operations management, project management, consulting, or other similar areas (work experience of 3 or more years) 

  • You are a strong communicator, have excellent interpersonal skills and feel confident directly working with our leadership team 

  • You are detail oriented with the ability to prioritise multiple requests and deadlines. 

  • You are a teammate and self-starter who thinks ahead, is result oriented and thrives in a dynamic and professional global environment  

  • You have excellent verbal and written communication skills in English 

  • You are curious and keen to learn and new ideas excite you 

  • You are proactive, prioritise multiple requests easily and drive your own topics 

  • You are proficient in MS Office (Office 365) products such as Excel, Word, PowerPoint as well as communication tools like Teams, SharePoint and Viva Engage  


About Swiss Re Corporate Solutions 


Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.

Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.

During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.


Reference Code: 127622 



Nearest Major Market: Kansas City

Job Segment: Operations Manager, Management Consulting, HR, Claims, Operations, Management, Human Resources, Insurance