Underwriting Operations Associate- Crisis Management

Imagine transforming complex risk challenges into profitable solutions while building meaningful relationships with clients and colleagues. In this role, you'll have the opportunity to directly impact business outcomes while continuously expanding your expertise in the dynamic field of Crisis Management (Product Recall).

About the Role

As an Underwriting Operations Associate, you'll be the backbone of our underwriting operations, providing crucial support that enables our team to excel. You'll have the chance to evaluate existing processes, recommend improvements, and implement innovative solutions that drive efficiency and accuracy.

Key Responsibilities

• Process management - Handle data entry, transactions, and legal documents with precision and attention to detail
• Quality assurance - Play a crucial role in maintaining the integrity and efficiency of account processing workflows
• Procedural leadership - Own and guide internal procedures and service standards, ensuring compliance requirements are met and exceeded
• Continuous improvement - Identify opportunities to enhance team processes and implement innovative solutions
• Cross-Functional Collaboration – Coordinate communication with internal departments and external brokers to ensure seamless execution of client initiatives.

About the Team

We're a friendly curious team that's always working to find new ways to solve challenges. That's why we take part in thought leadership, research, writing, and sharing our ideas.

We put our clients first. We work with them to create solutions and help them get what they want. Our role is to bring our insurance industry knowledge and in-depth operational expertise as Crisis Management professionals.

About You

You're a detail-oriented professional with excellent communication skills and a natural curiosity that drives you to ask questions and seek solutions. You thrive in dynamic environments where you can contribute ideas and explore new approaches. You're motivated by opportunities for growth and development, and you take pride in delivering high-quality work that supports team success.

We are looking for candidates who meet these requirements:

• Bachelor's degree or 2+ years of relevant professional experience
• Strong organizational skills with the ability to evaluate priorities and manage multiple tasks efficiently
• Demonstrated competency in proofreading and reviewing work with high attention to detail and accuracy
• Strong verbal, written, and analytical skills

• Proficiency with Microsoft Office applications, particularly Word, Excel, and PDF management

These are additional nice to haves:

• Previous experience in Crisis Management or related insurance fields
• Experience in insurance operations or customer service roles
• Problem-solving mindset with the ability to work under pressure
• Experience with document management systems

The position is flexible to one of the following offices: Kansas City, MO, Windsor, CT or Alpharetta, GA. Our company has a hybrid work model where the expectation is that you will be in the office three days per week on average.

The estimated base salary range for this position is $56,000 to $84,000. The specific salary offered for this, or any given role will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget. At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation.